Contacts & Location

πŸ“ Address: Mermaid Quay, Cardiff CF10 5BZ, United Kingdom

πŸ“ž Phone: +44 845 489 6969

🌐 Website: cardiffcruises.co.uk

Reviews

  1. Ashdown Grove β˜…β˜†β˜†β˜†β˜†

    Absolutely disappointing. Email with ticket do not come. Spoke with someone from Cardiff Cruise by phone and they sent me email with invoice. After that I m asking where I have to go so they sent to me location. On this location I'm waiting and waiting and boat do not come. Joke. No professional. No recommended. Lost day. Trip 2 pm at 9th November 2025

  2. sophie musgrove β˜…β˜†β˜†β˜†β˜†

    I would give 0 stars if I could. This evening cruise was dangerous and completely unacceptable. The boat was filthy, there was no health and safety, smoking indoors was allowed, the toilet broke an hour before we disembarked, and there was open drug use on board. Absolutely no professionalism or care for passengers. The only tiny positive was that the cruise ended 30 minutes earlier than promised.

  3. Sam thefemalephysicist β˜…β˜…β˜…β˜…β˜…

    I came here with friends on the weekend and had a wonderful experience. It was easy to find, staff were friendly and added bonus- the sun was out! We did the 45m Bay tour, passing key landmarks such as the Millennium Centre, Pierhead building and Norwegian Church. You can get off at the Barrage where it stops, to do a seaside walk or go for a nice meal before getting back on, or stay onboard to head back to the Bay. As well as unique views of the Bay, we saw other boats and had stunning views over Penarth and the Barrage. There's even a food and drink bar if you fancy it. I have lived in Cardiff my whole life and wish I had done this sooner. If you are a Cardiff resident or planning a visit, this comes highly recommended. Thanks for having us! Check out Instagram for a full reel and review @thefemalephysicist

  1. Swansea Cymru β˜…β˜…β˜…β˜…β˜†

    A great way to tour the bay and see the sights. The commentary is clear and informative and the crew are polite and friendly. The chap in the little booking kiosk is particularly friendly and chatty. A real asset to the business

  2. Sydney Kaster β˜…β˜…β˜…β˜…β˜…

    I had a wonderful cruise around the Cardiff Bay! Exhilarating and beautiful but also very windy and cold. This was one of the best cruises I’ve been on. The staff were very friendly and let me use my ticket for the previous departure as the buses were so late that day which was very kind, it made my day. I’ll definitely use Cardiff Cruises again.

  3. Fieza Javaid β˜…β˜†β˜†β˜†β˜†

    Have been on this boat a few times and usually love it. This time the attendant (white man in his 30s) was rude and sarcastic- I asked if the zippers would be down and he said no because it was going to rain - which is fair then sniggered and said if you want the fresh air experience you’re welcome to go upstairs. Then I asked him if it was safe for me to have my little one standing by the door to which he replied β€˜well it is shut.’ At that point I said obviously it’s going to be shut - you’re not going to ride a boat with an open door. Strange way to interact with customers

  1. Rauf β˜…β˜…β˜…β˜…β˜…

    Pleasant ride around the Bay with automated commentary which was interesting. Good views and a reasonable journey time, didn't feel rushed.

  2. CAROLINE D β˜…β˜…β˜…β˜…β˜…

    Really enjoyed return trip across the Bay. Very windy when we went but not too cold. Interesting commentary through the journey. Great views. Very smooth trip.

  3. Jade Oscroft β˜…β˜…β˜…β˜…β˜†

    Interesting exsperience, we were the only guests on the boat untill we reached the other side. Staff were lovely and helpfull when boarding the boat and had great wheelchair accsess with ramp. Good price for the hour we spent on the boat. Realy enjoyed the exsperience and one of the highlights of our trips.

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FAQs

What is the address of Cardiff Cruises?

Cardiff Cruises is located at Mermaid Quay, Cardiff CF10 5BZ, United Kingdom

What is the phone number of Cardiff Cruises?

You can contact Cardiff Cruises at +44 845 489 6969

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You can find directions to Cardiff Cruises by following this map link