TUI Holiday Store

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Reviews

1. Karen ★★★★★

   Always very professional & helpful when booking our cruises, etc with them. All the staff are always happy to help with especially Louise the store manager. They are all a credit to TUI and wouldn't go anywhere else to booking

   almost 5 months ago
2. Kate Pugh ★★★★★

   I had an excellent experience booking my holiday with Leah Smith at TUI. From start to finish, she was professional, approachable, and very attentive. Leah really listened to my needs, suggested great options, and made sure I was confident with all the details before booking. Her communication was clear and friendly, and she went above and beyond to make sure everything was well organised. Thanks to Leah’s care and dedication, my holiday was smooth and stress-free. I felt valued as a customer and would highly recommend her to anyone booking with TUI.

   almost 5 months ago
3. Michaela Herbert ★★★★★

   I recently booked a holiday through Leah Smith she was so knowledgeable. Leah was very friendly took her time to understand exactly what I wanted from my trip. She give me options within my budget and explained everything in detail! The whole booking was stress free and left the shop feeling confident about my holiday . I will be back to book with Leah Smith again! She went above and beyond - Excellent service

   almost 5 months ago

1. Alexandra Parish ★★★★★

   I recently booked a holiday through Hannalee Lewis and couldn’t be more grateful for her help. As it was my first solo trip, her understanding and expertise were absolutely invaluable, she made the whole process feel easy and stress free. Her kindness and patience really helped calm my nerves, and thanks to her incredible attention to detail, everything on my trip ran smoothly from start to finish. I had such a wonderful trip thanks to her, and I would book with Hannalee again. I’d wholeheartedly recommend her to anyone planning a getaway!!

   almost 7 months ago
2. Carys Wood ★★★★★

   Very friendly store, I was seen by a lady called Aimee who was so helpful in finding a holiday for my family. Nothing was to much trouble and the whole process was a breeze. Made to feel very welcome and and felt at ease and not rushed in to deciding on the best suited hotel for our family.

   almost 2 years ago
3. Jack Sinclair ★★★★★

   Fabulous store, lovely team, very friendly and 10/10 service. Can’t wait to book my second holiday, Katie was very helpful helping me book my first holiday. Would highly recommend if anyone goes to tui Merthyr ask for katie! She will help you with everything possible!

   almost 3 years ago

1. alan jgriff ★★★★★

   Friendly store… was made to feel very welcome …..was seen by a very nice bloke called Craig who was very informative and friendly and didn’t - as some places do - give the hard sell ….. Craig answered all my questions …. And there were a lot …. He also made fantastic recommendations…. He listened to me and really seemed to know what I wanted…. I will most definitely return and book all future trips in this store and if possible be seen by Craig ….I was given lots of options on the holiday I wanted and ways to pay …. Very friendly and unhurried service … A1

   almost 3 years ago

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