Vets4Pets - Dagenham Veterinary Care in Dagenham

Reviews

1. Megan ★☆☆☆☆

   At our first meeting, the vet began the appointment telling me about the vaccination process while giving disapproving looks, I was uncomfortable but assumed this was out of concern/care. But he then went on a weird aggressive rant assuming that I'm going to leave my cat alone on a plane, during which he physically acted out her having a seizure and dying, angrily asking me what I will do. In response to me being visibly stressed and speechless (I have autism), he then turned away from me and mockingly said "look at her" to a family member in the room with me. This stressed me out to the point the person with me had to temporarily take over the appointment, the fact I am autistic was made known to him yet he continued talking down to me when I tried to resume and just finish the appointment, all while a conversation STILL hadn't taken place about our future travelling. The whole experience was very distressing, surreal and bizzare. I felt really embarrassed while I had to try to gather myself to speak to the receptionist afterwards, honestly all round traumatic experience. On the plus, the receptionist and nurses seem very lovely but avoid the vet 'Stefan Birza'.

   almost 9 months ago
2. Hajera K ★☆☆☆☆

   I have always had a good experience here however I had an appointment with the vet STEVE and this was my first bad experience. I see there has also recently been another bad review about Steve too. All the vets here are nice however Steve spoke to me in a very condescending and undermining manner, making me feel like I’m stupid for bringing my kitten into the vet after noticing some unusual signs. I reported him to the vet surgery and they did not acknowledge my complaint for several weeks especially after I chased them up 3 times. I am still waiting for them to acknowledge my complaint. I am very concerned at their lack of acknowledgment and accountability for their staff’s poor treatment. AVOID STEVE.

   almost 10 months ago
3. Ashrawatermelon Xd ★☆☆☆☆

   I have 13 cats and have neutered every single one of them, but this experience was the worst I’ve ever had. Steve was extremely rude to us and treated my cat aggressively, even pinching them. He sat on his chair the whole time, rolling his eyes, giving dirty looks, and even made us take the cat out of the basket — something vets usually do. We were already worried as my cat was going in for surgery, and instead of reassuring us, he made us feel worse. If this is how he behaves in front of owners, I dread to think how he handles animals behind closed doors. I’m very disappointed and believe this needs to be properly looked into.

   almost 11 months ago

1. Azreal Stone ★☆☆☆☆

   i had taken my dog in to get a behavioural euthanasia (hardest thing ive ever had to do) after he had killed my daughters beloved cat. it was terrifying and the whole family had witnessed this as 4 grown men spent 3 minutes (genuinely felt like hours) trying to get him away from her and after that we couldn’t have him in the home as i have young children and will not put their safety at risk - she’s come in obviously very hysterical due to the circumstances and after explaining this all to the vet he told us “well dogs kill cats, what did you expect”. most disrespectful and honestly heartless thing anyone could have said in that moment. i would not recommend them to anyone i am so heartbroken about everything that happened and then the treatment there was horrendous

   1 year ago
2. David Batko ★★★★★

   Service was amazing! It was my first time taking a pet to the vet (my first cat) and I was feeling really nervous. The staff were so understanding and eased my concerns. The operation went really well and I can only thank the entire Vets team, from front desk to surgeon. Madame says Meow, as well!

   1 year ago
3. Becky Toogood ★★★★★

   The staff ate amazing very helpful polite and friendly gave me great advice on caring for my puppy

   almost 3 years ago

1. Claudia Ananuta ★★★★★

   I do not remember the vet’s name, but he was one of the most careful vet’s I met for the past 4 years, I’m really hard on my pets treatments and traumatised by some past events at the vet with some medications, but he was really patient and understanding and gave me options and let me choose what I want to do for my dog Karla, and clearly explaining every outcome that may be. Hats off for him! It was really appreciated! I hope this gets to him.

   almost 3 years ago
2. Andrea Kirk ★★★★★

   Although Debra the vet wasn’t there when we took Brody in, she phoned to discuss her findings and the surgery options. The nurse phoned as soon as Brody was ready to come home which out our mind at rest. The reception staff are also very friendly and helpful

   almost 3 years ago
3. Laura Mallia ★★★★★

   Very caring staff, looked after my 2 cats after surgery, informed me of everything beforehand and kept me updated.

   almost 3 years ago

1. Waleed Al-Amin ★★★★★

   We took out two cats to get neutered, spayed, vaccinates and microchipped. Staff were very friendly and insured both the cats were very comfortable. They talked us through the procedure and insured good communication throughout. Furthermore they were very accommodating to my needs as I couldn’t collect the cats earlier due to work.

   almost 4 years ago

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