Always huge queues, no matter what time you go and now they seem to have morning breaks , lunch breaks , closing earlier at night than they used to, They all look very miserable, Seems to be either shortstaffed or very badly organised
Poor customer service. Staff is always at the back busy laughing and chatting. I’ve come back for the same prescription everyday for 5 days for my baby only to be told that it’ll be ordered. Plus you have to wait at least 10-15 minutes to be served and told nothing useful . Will definitely be changing once I get my prescription. Avoid them at all cost!
Customer service is shocking, was standing for 20 min just to be told that i have to come back in 2 hours as they are about to go for their break, when i asked why they let me wait the answer was "i didn't see you". According to the website is open 9 to 9 but apparently they are closing between 4:30-5. I was there at 4:10 and they were already locking..
Very rude staff. Not helpfull at all. Long queues and very slow. Avoid at all cost. Edit: went there to get the prescription and they closed it for 30mim for lunch brake at 4.30 pm. Very disappointed.
A prescription was sent over a week ago, yet when we arrived to collect it, it hadn’t been prepared. We were simply told to come back later. This is unacceptable—especially considering the medication was essential for my mother’s breathing day to day. She stood in a long queue for 30 minutes, only to be told the prescription wasn’t ready and to come back in an hour. When we returned, we waited another 30 minutes while the pharmacist remained in the back, laughing and chatting with a colleague, seemingly oblivious to the growing line of customers. At one point, the colleague stepped out, visibly surprised by the situation, muttered “Oh wowww,” and then promptly disappeared without offering any assistance. Another customer complained about overdue flu jabs, and the pharmacists appeared completely indifferent. To make matters worse, there was a sign stating that if you’re unhappy about waiting an hour, they’ll send your prescription elsewhere. Is this really the standard of care we’re expected to accept? If i could leave a 0 Star review i would.
Rude male pharmacist on a power trip. I’ve been using this pharmacy for years and this pharmacist refused to give me my son’s medication. I stood waiting for 30 minutes (during this time I had spoken to a different pharmacist as she was struggling to get the whole prescription) to to be told he won’t give me what they had without ID. I didn’t have ID on me as I’ve never been asked before. Next time inform the customer when they give you the prescription that you need to see their ID. It’s unacceptable to leave someone waiting for 30 minutes and then refuse to hand over the meds, and to imply that I might be illegally selling the medication which is prescribed for my son. Furthermore, during the time I stood waiting, not one other customer had to show their ID or was asked to sign the back of the prescription. I can leave it to your imagination how me and the other customers are different.
Called up around 8pm Friday with symptoms of a UTI after no answer from doctors. Pharmacist was helpful and sorted me out with antibiotics which I started taking by 9pm. Brilliant work!
Poor service, make you wait and then say they can’t help. Pharmacies have become just an admin desk serving prescriptions. Even then they couldn’t find medicines of other in the queue. Medical care is discriminating against young people, just because you look ok, doesn’t mean you’re well.
How is 0 stars not available? Absolutely worse than useless. Repeatedly frustrating visits over many months where medication is not stock or available when promised the following day... or the following day... or the following day. Telephone is never answered. Always long queues, staff appear unfeasibly slow and are close to invisible. Medication is not prescribed lightly and is needed when prescribed. Many customers will be elderly or unwell or both. Long queues, repeated visits and missed medication are unnecessarily distressing and sometimes dangerous. Perhaps whoever sends time replying to these reviews could make changes instead - time much better spent, especially for your most vulnerable customers. I am unsurprisingly changing pharmacy.
Avoid! 3 members of staff and also 3 customers, but still queued and got ignored for 10 minutes, before being told they haven’t had any LFTs for ages. Not helpful.
ASDA Pharmacy is located at Chesterton Dr, Sydenham, Royal Leamington Spa, Leamington Spa CV31 1YD, UK
You can contact ASDA Pharmacy at +44 1926 459010
You can find directions to ASDA Pharmacy by following this map link