Escentual Head Office

Reviews

1. Rosey Loves ★★★★★

   I’m a repeat customer of Escentual, and it’s easy to see why. They consistently deliver unbeatable prices on a wide range of beauty and skincare products, including hidden gems you won’t easily find elsewhere at this value. Whether you’re after everyday essentials or something a bit more niche, their selection hits the mark. The mix of cult favourites and hard-to-find brands makes shopping here feel like discovering a beauty insider’s secret. Every order I’ve placed has been spot-on, no missing items, no surprises. Delivery is fast, everything’s packed securely, and it always arrives in perfect condition. Escentual nails the balance between great value, top-quality service, and a smooth online shopping experience. The site is easy to use, checkout is seamless, and the regular promos and discounts make it even more tempting to stock up. If you're looking for a beauty retailer you can rely on, Escentual is it. Give them a try, and you’ll see why so many of us keep coming back.

   almost 7 months ago
2. A R ★☆☆☆☆

   Check the use by date on your sun protection. My chosen product was two years old and would last only one further summer. Better, buy in a shop where you can check this yourself.

   almost 3 years ago
3. Mary Galbraith ★★★★★

   Fast, efficient service. I've ordered twice from Escentual now and cannot fault them. Their prices and offers are excellent. And they add in a couple of free samples / products. A 'save-and-use-again' company. Thanks :)

   almost 3 years ago

1. Jo Normanshire ★★★★★

   Fabulous fast service and amazing value especially if you take advantage of special offers. Wide range of premium brands. Sign up for emails and get notifications of special discounts

   almost 4 years ago
2. Gerwyn Davies ★☆☆☆☆

   I would not give this company one star if I could help it. Apalling. I ordered an Estee Lauder perfume gift set. The price was comparable to elsewhere but I chose to order through Escentual due to there being a free 'facial set'. It came but the free gift wasn't included. I've since had an email exchange with Nikki in customer services who said that there is video of it being packaged, and in other words I must be lying about it!! I have asked for a return out of principle, but received a generic reply. I am afraid to return the item, as I don't know if I will receive a refund, given their apalling attitude. Would not go near this company again and I would suggest thinking very carefully about purchasing from them.

   almost 4 years ago
3. Sammy Gildroy ★★★★★

   I’ve used this company for over 10 years now and have never had a problem. There’s lots of high quality beauty brands and perfumes at lower prices. The website is easy to navigate, offers are clearly communicated and I love the pretty penny reward scheme. Deliveries have always arrived on time and without issue. A fast and reliable service. I’ll continue to use this company.

   almost 4 years ago

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