Vets4Pets Oadby

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Reviews

1. Cee ★★★★★

   I have been bringing my dog to Vets4Pets for several years and have consistently received excellent care and support. My initial decision to switch to this clinic was based on unsatisfactory experiences elsewhere, and I have been thoroughly impressed with the level of service provided here. The staff are professional, knowledgeable, and genuinely caring!

   almost 3 months ago
2. Catalin Tata ★☆☆☆☆

   The scheduled appointment for our cat's castration was initially proceeding smoothly. However, on the morning of the procedure, at 8:30 AM on Monday, we were informed by the surgeon that the surgery was not advisable due to the cat experiencing diarrhea and vomiting the previous night. Given the significance of this information, we inquired why this critical detail was not communicated via email or message at the time of booking. Considering that we were provided with pre-operative instructions regarding withholding food, we believe that informing us about these symptoms beforehand would have prevented an unnecessary trip to the clinic during peak traffic hours plus taking day off from work. As registered clients with a monthly subscription, we are disappointed with the lack of effective communication, both over the phone and online. We rate the communication with customers as unsatisfactory.

   almost 4 months ago
3. Lola ★★★★★

   I had never been here before but sadly had to attend in an emergency. They fitted my dog in straight away, the team were all brilliant. They supported me through it all, kept me informed, were patient, kind and understanding. After my experience here I will always register my pets at this branch. I had been skeptical previously due to negative word of mouth but I can not fault them. Their care for my dog in her last hours was exactly as I had hoped, respectful, attentive and kind. They talked me through all options, were extremely kind and I am really grateful to them for what was an extremely unexpected and difficult time. This was some months ago (mid February) so I hope the same team are still there. Thank you to all of them who worked that morning.

   almost 6 months ago

1. KD TW ★★★★★

   Dr. Libby is an exceptionally trustworthy and respectful vet whose compassion for my cat Lok Lok was evident in every interaction. From our first visit, she listened attentively and explained his condition clearly, never rushing or dismissing our concerns. Her gentle handling and calm presence put Lok Lok at ease, even during his final days. She showed true empathy, not just as a professional, but as someone who genuinely cared — and that made all the difference.

   almost 6 months ago
2. Laura Speakman ★☆☆☆☆

   Be careful with this vets. Make a genuine mistake and they hit you with fees and the receptionist I spoke to was rude and quite frankly shouldn’t be working with customers if that’s how she treats them! There was no need to use my personal circumstance against me I wasn’t being rude! Begrudgingly having to continue to use this practice due to pet care plans can’t be transferred but as soon as they are over I won’t be returning!

   almost 6 months ago
3. Bennett Pope ★★★★★

   Amazing service by genuinely lovely people. The Vet who administered our Cats Vaccines was such a nice woman who clearly loved Cats and I'm sure all animals. She made both us and our Cats feel very comfortable and happy in a stressful situation.

   almost 3 years ago

1. Emma Finlinson ★★★★★

   Brilliant, friendly staff right through the practice in Oadby. Helpful, supportive and understanding reception staff, nurses and vets. I am very happy with the care of my cat and would not go anywhere else. Thank you all.

   almost 3 years ago
2. Karen Piggott ★★★★★

   The reception staff are friendly and caring. Both nurses I saw explained everything well and answered any questions I had. They were also kind and caring. Thank you

   almost 3 years ago
3. Jim ★★★★★

   Always use this place with my cat Angel… which she is far from The staff are really nice and helpful and always keep the place nice and clean Parking is a bit tight but it’s manageable Always seem busy when I go in as well. Answering phones quickly and serving customers Good work guys

   almost 3 years ago

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