Rutland Veterinary Centre Veterinary Care in Oakham, Barleythorpe

Reviews

1. Glenn Dubicki ★☆☆☆☆

   This veterinary surgery is the poorest that we have come across. Our Bichon needed a stamp in her European Passport, she's originally from Portugal, & the locum vet said that was not allowed. Wrong, if the pet is from the EU they can maintain their EU pet passport. After much haggling, she finally agreed to the use of the passport. The vet then dropped our little dog from the height of the examination table & proceeded to scowl at me. I was not holding our dog at the time, she was. She wasn't concerned about any injury that she may have caused, just in protecting herself! Fast forward six months & we went back for a routine vaccination. Another vet listened with her stethoscope to our dog's heart & declared that she had a heart murmer & recommended that we take her to the specialist in the area: Stamford Veterinary Centre. Surprise surprise, they found nothing of the sort. Neither did her next vet in England, nor her veterinary surgery in Portugal. Warning ⚠️ This vet is not your local independent practice. It is owned by the American company, Linnaeus Veterinary & they are part of the Mars Incorportated conglomerate! The same people who are buying up far too many vets in the UK! This place is profit above care. ⚠️

   almost 10 months ago
2. Anony mos ★★★★★

   I've been using Rutland Vets for years now and have always reccomended them. I had to book in my guinea pig (aged 7) for euthanasia after 24 hours of hoping she would pass peacefully with her cage mate. When it became clear that this was more then old age I called up and through tears asked for an appointment to put her down due to believing she was on her way out. The receptionist originally only had a booking for the end of the day but when I described the symptoms she put me on hold to go ask if the vets had any earlier bookings confirming the worst to me. My regular vet saw us within about fifteen minutes of my phone call and confirmed my suspicions that my guinea pig was not going to bounce back but could have multiple days in pain before going if I hadn't called up. I will not say the process wasn't upsetting but my vet did all she could to comfort me and handled my little one with such care you'd think that she was holding her own pet. They helped my old angry lady who was still biting me with the last of her strength have a pain-free moment held against my chest were she could hear my heart like id do when she was a baby before she finally reunited with her herdmates. I reccomend them for your little furry friends and your dogs as I've trusted them with my dog for years now. They'll do their best to help your creatures recover like they did when my dog had to be hospitalised and the nurses sent us photos of her and put up with us pestering them for updates and if not they'll help you say goodbye and treat your babies with the dignity and respect they deserve.

   1 year ago
3. louise Bentley ★★★★★

   Absolutely amazing vets! Rachel the vet, the and all the vet’s nurses, I truly can’t thank you all enough for how you have helped my Lunar after she snapped her cruciate ligament and had to have surgery. You are all about the animals, not the money like a lot of the vets I have been to before. Your reception staff are always super friendly, welcoming and helpful too. I would give more stars if I could.

   1 year ago

1. Daisy S ★★★★★

   Sandy loves it at this vets! She comes to get her claws clipped every month and flea and worming collected too! Staff are always lovely here!

   1 year ago
2. Ryan ★★★★★

   Lovely local independent vet branch. Nurse and vet staff are genuinely friendly and making the most of the smaller format, reception staff efficient. Puppy club was really helpful and first medications all on track. Very happy with everything so far. Thank you!

   almost 2 years ago
3. Sharon pettitt ★★★★★

   Thank you for all your kindness towards my little man Teddy x

   almost 3 years ago

1. Deborah Herlihy ★★★★★

   I can't thank the team enough for the support with my boy since we first joined them and for the compassion and understanding they have shown since he became increasingly unwell and was ultimately PTS. Hannah and Simon looked after me in my distress and my boy through the process with gentle support and understanding. The reception team have been fantastic throughout too.

   almost 3 years ago
2. RS ★★★★★

   I can only say one word !WOW! The staff are absolutely amazing! They are very helpful! Fantastic with my animals! I sadly had to put my cat down unexpectedly and their support was absolutely amazing! Thank you ⭐️⭐️⭐️⭐️⭐️

   almost 4 years ago
3. Craig Stafford ★★★★★

   Take my dog every 4 weeks to get his nails clipped Rufus loves it here.

   almost 4 years ago

1. Greg McAllen ★★★★★

   Rutland Veterinary Centre looked after our Bulldog 'Major' since moving to Rutland in 2016. He was then 7 years old. Major passed away suddenly on March 30th 2021, his old heart finally letting him down. He was 12 years 7 months old. A ripe old age, but obviously left us heartbroken with a very large hole in our lives. Major liked visiting the Vets. This was due to the fuss and attention they gave him at the Oakham Surgery, on many occasions in his later years. He also looked forward to the treats. Major particularly liked Simon and all of the lady staff. He liked the ladies. Simon and staff took care of him on his passing with compassion and sympathy, providing the cremation service and the returning of his ashes. Should we ever decide to have another addition to our family we would without doubt use Rutland Veterinary Centre to provide healthcare in the way they did for Major. Greg and Sandra McAllen

   almost 5 years ago

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