Mary's Florist Florist in Halifax

Reviews

1. Sim AW ★☆☆☆☆

   Won't use again. Spent £35 on a bouquet for a special birthday and after asking for something autumnal in nice, muted colours and not too many chrysanthemums, I ended up with a very average bouquet which was a miserable shade of pink. I was asked whether it was what I had in mind, and I said no, it's not autumnal, not very cheerful and it's pink! I was given the explanation that the brighter autumnal colours wouldn't go, so we ended up leaving the shop with the bouquet. On close examination, the flowers weren't in great condition, and there were quite a few chysanthemums. It's the kind of bouquet I would not have spent money on even in a supermarket, and this was for a birthday celebration, it's certainly not a bouquet I would want to receive. I should have returned to the shop and asked for a refund. However, it was so late in the day and didn't have time to return, so dropped by another florist for something to spruce it up. I spent another tenner and how to take it home and reconstruct it myself. Understandably, the other florist wouldn't touch it and asked where I'd got it from - they even mentioned the name before I told them. So obviously they don't have a great reputation. I'm just sorry I didn't read the reviews before I went.

   almost 8 months ago
2. A Arshad ★☆☆☆☆

   I was extremely disappointed with the flowers I received. They arrived in unacceptable condition — wilted, discolored, and already starting to fall apart. It was clear they were not fresh, and certainly not worth what I paid. The pictures online compared to the one delivered was completely different On top of that, the service was just as disappointing. There was no care taken in handling the order, and when I reached out for help, the response was unprofessional and unhelpful. I expected a much higher level of quality and service, especially from a business that advertises premium arrangements. I will not be ordering from here again and cannot recommend them to anyone looking for fresh flowers or reliable customer service.

   almost 9 months ago
3. Natasja Ackroyd ★☆☆☆☆

   I am absolutely disgusted with Mary’s Florist. I spent over £60 on a bouquet for my mum’s birthday, and what arrived was nothing short of embarrassing. The flowers delivered looked nothing like the advertised bouquet. No roses, no premium flowers, just a random mix of cheap flowers, half of which were already starting to wilt. The colour scheme wasn’t even close. It looked like something thrown together at the last minute, worth maybe a tenner at best. I emailed immediately to complain, attaching photos, and waited a whole week. No reply. No apology. No acknowledgment. The complete lack of customer service is just as bad as the terrible product. This was meant to be a special gift and instead it was a total disappointment. If I could give 0 stars, I would. Save your money and go anywhere else. Mary’s Florist will happily take your cash, but won’t deliver what they promise and won’t bother responding when you call them out.

   1 year ago

1. Carmen Whittaker ★☆☆☆☆

   I received a bouquet ordered for me by my daughter. Initially I thought the bouquet looked nice, not my colours as I don’t like yellow and purple… then I noticed the flowers were not in good condition. Some were already dead and others wilted! My daughter ordered a pink bouquet with roses and higher quality flowers, which is not what I received. Cheap chrysanthemums are not a replacement for roses. I got them 3 days ago, they’re all pretty much dead! Even supermarket flowers last at least 7 days for way less money. The last photo is what was advertised on their site, my bouquet looked nothing like it. I would not recommend using this florist!

   1 year ago
2. yahya said ★☆☆☆☆

   Ordered a Beautifully Simple Showstopper White Flower Bouquet from Interflora for £155 earlier this year. Here is what i received compared to what was expected. It is rediculous how this was acceptable. There were fewer roses, many of the leaves were dried, and it lacked the fullness and elegance that was promised. I paid £155! I've seen better flowers for £30. Thankfully Interflora provided a full refund however i won't be ordering again if this is the florist they assign.

   1 year ago
3. David Zalesinski ★☆☆☆☆

   Ordered 2 bouquets 2 weeks before Mothers Day. One cottage garden and one tropical. Paid £70 for the pair. The cottage garden bouquet could have been cobbled together at ASDA for £20. The tropical one wasn't tropical, just colourful. Shop told me they are out of season. Could have said when I placed the order not just take my money and hope to pass it off as acceptable. Gave me a refund against the tropical one but has left me a bouquet short 2 days before Mothers day. In short avoid this shop. Poor value and worse customer service.

   almost 3 years ago

1. Sam Sen ★★★★★

   Ordered same day as delivery, delivered on time. Great service from start to finish and they were happy to accommodate last minute changes. Ruchi, thank you for your patience and great service! I’ll definitely be buying from you guys again! The bouquet was stunning.

   almost 3 years ago
2. Eileen Matejak ★☆☆☆☆

   I would strongly suggest anyone considering ordering flowers from genre to seriously think again. I paid £40 & £8 delivery for a bereavement, what arrived was tantamount to a £5 bunch from the supermarket, difference with s supermarket would have got a bigger bunch. They do not respond to complaints either. Shocking service & after service. If u could have given zero stars I would have.

   almost 3 years ago
3. Alex Tze ★★★★★

   very nice florist I have used them for my wife 40th birthday very quickly and professional delivery service definitely recommend to my friends and colleagues

   almost 3 years ago

1. Aimz G ★☆☆☆☆

   DO NOT USE THIS SHOP! Shocking customer service, appalling value for money. Then some of flowers died after 2 days! And the whole bouquet was in the bin in less than a week Replying to you below we have spoke on the phone several times and also over email! You have seen these flowers as you asked for them pictures, you called me at 8.00am

   almost 4 years ago

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