H & V Auto Electrical Ltd Auto Repair in South Croydon

Reviews

1. L FG (L.F.G) ★★★★★

   My daughter’s car had all lights come on the dash. Booked Vernon and turned up on time as agreed. Carried out diagnostics found the faults in no time. Sent the part away for rebuild and returned back and installed on time.He carried out the works that not many garages around would have done! I highly recommend Vernon and definitely future contact for us. Once again thank you

   almost 6 months ago
2. Bartosz Arnold ★☆☆☆☆

   Very disappointed — the electrician never showed up for the booked appointment. Tried calling and messaging several times but got no response. Completely unreliable and wasted my time. Would not recommend.

   almost 8 months ago
3. Kugan Murari ★☆☆☆☆

   Good initial conversation, booked in and no show. Sent multiple texts snd called multiple time no answer. Prepped the car and left the keys to the car with my mother who tried calling and texting, he answered and said he would call later in the day, no call, no show. Tried calling all day, no answer. No courtesy to even say can’t make it. Terrible service.

   1 year ago

1. Ellen Gilbert ★☆☆☆☆

   Sorry to say I called H&V (Vern) and he booked my airbag fault check in for the following Tuesday. I stripped out the car bumper and console over the weekend and called him again on Monday evening to re-confirm. He said he'd got the booking and would phone me an hour before coming on Tuesday. After waiting in all day, by 5pm I hadn't heard from him so I again phoned to re-confirm. He said he'd be about 2.5 hours more on his current job, so I offered to postpone until the Wednesday if that would help. Vern was grateful and said he would DEFINITELY be with me before midday Wednesday... And I'm still waiting!!! He never turned up. He never contacted me. APPALLING SERVICE! If you're thinking of using H&V, be prepared to be let down. They may be the best electricians in the world, but if they don't turn up, they're worse than useless!

   almost 2 years ago
2. barni kocsis ★★★★★

   They are really good and they have affordable prices! I had ADAS calibration done in seconds, which other garage could not manage in 4hours! Thank you so much! You make my day!

   almost 3 years ago
3. Dave Roscorla ★★★★★

   Got our stranded Octavia going again in short order, with minimum fuss. Would recommend.

   almost 3 years ago

1. Google User ★★★★★

   I called this company to ask for some advice about my car as I was initially having problems with what I thought was my anti theft system, and after speaking to other garages who suggested that it was probably a major problem which would mean just selling my car as a non runner and getting next to nothing for it, the person I spoke to here asked if I had thought about checking the battery, and suggesting that maybe a new battery would be a cheaper option before taking it anywhere for diagnostics. So myself and my partner got a new battery and fitted it and it worked! Super chuffed! The guy that I spoke to (sorry I didn't get your name) called me back as initially he missed my call and I thought that was really decent. Thank you so much. Highly recommended

   almost 3 years ago
2. Rob Bell ★★★★★

   Spoke to Vernon last week about an issue with my VW Golf MK7. My golf kept flashing an error message over and over each time I used the car. Vern took the time to ask questions about my issue, and then got back to me the following day. Apparently this issue is very common in the MK7. We arranged for Vern to come round to my home the next day. He arrived on time and immediately started to work on the issue. I was impressed with Vern's knowledge on the golf and I appreciated him taking the time while he worked to answer all my questions. Even though he didn't get the issue fixed on the same day (needed another part), he returned two days later to finish off the job. Very impressed that he took the time to return. He was friendly and professional throughout our interactions and always responded to my queries. I would be very happy to recommend him to any friends and family, and should anything go wrong with my golf, he'll be getting another phone from me! Thanks for the assistance, Vernon - much appreciated!

   almost 3 years ago
3. Its Mr & Mrs Rob ★★★★★

   Very efficient and fast service. Highly professional and friendly. Communicated the fault on my car to my understanding and did so quickly despite the issue not being resolved by another professionals. Therefore the electrical equipment used was quick and conducive to my cars fault.

   almost 3 years ago

1. Michael Barlow ★☆☆☆☆

   I telephoned on Monday evening to explain the problem with my car, Vernon listened and said he could visit on Thursday. He asked me to text him my address, he already had the phone number from the mobile I called on and he would send me a 3hour window for Thursday. On Tuesday I phoned and left a message on his answer phone to make sure I had sent the text to the correct number ( I am not good with mobile phones) received no reply. Wednesday evening having had no response I telephoned to check all was well, he answered the phone and said all was well and I was booked in for Thursday. Waited all day Thursday no message from him by 4.15pm, I telephoned, got the answer phone, asked if he was coming and left my land line number as well. It is now Friday and still no response. My advice, stay well clear of this person. All the negative reviews can't be wrong, as I have learnt. After reading the response from the owner, I have to say he can't tell fact from fiction. We never agreed on a Friday visit, it should have been Thursday. I have a Text from him admitting he was wrong and sending his apologies. He only contacted me after I had posted the review and had contacted a reliable person to look at my car.

   almost 4 years ago

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