Dinny Hall Jewelry Store in London

Reviews

1. Allan Botterell ★☆☆☆☆

   Update..... Finally after 37 days my full refund arrived in my bank's credit card. This review is not about products from Dinny Hall but about their customer service and refunds or should I say lack of refunds. On the 10th of November we ordered some earrings that were on their website. The following day on the 11th of November we had an from them apologising stating they had a technical issue on site with the item ordered and said you could purchase another item or apply for a refund. Replying on the 13th I said as it was a birthday gift I would need a refund. On the 14th of November the site was still advertising the earrings which allegedly was not available two days prior. I telephone a number of times with no response until finally success. I was advised that the refund was on its way. On the 5th of December I once again as the customer service phone number was not being answered, wrote asking for the refund that was promised. The following day Dinny Hall wrote saying that they were having technical issues with the refund submissions and I will get it as soon as possible. This saga has now been going on for over 30 days. I will update this review when I finally get a refund from Dinny Hall. As you can see from this review this company, is not trustworthy with your money if the item you want is out of stock or is not what you’re expected. Be aware of this company and wait for my update on this review.

   almost 7 months ago
2. Natalia ★★★★★

   I went to this store to find some jewellery pieces and was served by a girl named Drenusha. She was really helpful and informative about the products. I couldn't decide between the different pieces and she was also really patient with me. The service was great and Drenusha made it a great experience for me!! The pieces are also beautiful

   almost 8 months ago
3. Sigis Kl ★★★★★

   Dinny Hall Isligton staff always provide first class customer service! I will continue to buy their lovely jewellery!

   almost 4 years ago

1. Katherine Poole (Katie) ★★★★★

   Popped in for the sample sale (great prices!) Staff were friendly, approachable but not overbearing, and knowledgeable about the trends, materials, supply chain and offered styling advice. I'll be back!

   more 7 years ago
2. Molly Galvin-Law ★★★★★

   Staff were helpful and friendly. I purchased the My World Locket and will be adding the matching charms to my Christmas list!

   more 7 years ago
3. f roche ★★★★★

   Great service with individual touch. I bought a birthday present here and staff couldn't have been more helpful. Always service with a smile and would go back here every time.

   more 9 years ago

1. Natalia cuevas ★★★★★

   Staff were really friendly and found the gift that I wanted for my neice - which she loved! Looking forward to seeing the new upcoming collections. Many thanks. N x

   more 9 years ago

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