Very disappointed after returning today with my necklace to be told that the clasp — which I specifically chose to pay extra for to get a better product — was only guaranteed for 3 months! I’ve been shopping at Strattons for as long as I can remember, buying gold jewellery and using them for repairs. I was shocked at their lack of care, even after explaining my long history with them. My last jewellery purchase before my most recent repair was a pair of earrings costing £1,000. Sadly, I will not be using them again and would advise others to think carefully before using this shop for their products or services.
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Reviews
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KKLAM007 ★☆☆☆☆
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Georgia Ashton ★★★★★
We had a really great experience yesterday picking out some very last minute wedding bands. We didn’t catch the name of the lady who served us but she was so lovely, understanding and made us feel at ease considering we didn’t really know what we wanted! Prices are extremely reasonable and would definitely come back again.
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Claire Bennett ★★★★★
I've been a loyal customer at the store for years. The welcoming staff always goes the extra mile to help me find what I need. Their kindness and expertise make shopping a pleasure. The jewellery selection is great. I've bought various high-quality items, from necklaces to rings. Their repair service is top-notch, restoring pieces beautifully. This store excels in quality selection and caring service!
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Elaine Waldman ★★★★★
Lovely welcoming staff, happy to mend my tiffany bracelet twice without charge, thank you. I have purchased a beautiful bracelet from their range, cant wait to wear it!
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Annie McCabe ★☆☆☆☆
I purchased a baby’s bracelet from this jewellers which needed links taken out off it to fit .( the lady in the shop measured my baby’s wrist) Took them so long to do it .”as it had been pushed aside by mistake so they said “. !! when I actually collected it … it didn’t even fit my baby !!!! Really annoyed. Poor service. Sent a email… no reply!
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Fiona English Frankland ★★★★★
We cannot thank Ben enough for all his support and guidance with our wedding rings (& for helping my now-husband create my engagement ring!). We found the service to be excellent. All our rings are stunning and we continue to receive so many lovely compliments. Thank you!
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Nicolas d'Offay ★★★★★
Gave a very kind and informative valuation of my gold jewelry and what my options in general were. They went above and beyond, other stores paled in comparison.
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G_ Ray ★★★★★
Thank you for repairing my ring excellent job on the finish and was done very quickly. Over the moon with the fox would highly recommend!
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FAQs
What is the address of Strattons Jewellers?
Strattons Jewellers is located at 16 The Mall, Bromley BR1 1TS, UK
What is the phone number of Strattons Jewellers?
You can contact Strattons Jewellers at +44 20 8464 0050
How can I get to Strattons Jewellers?
You can find directions to Strattons Jewellers by following this map link
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