Nuffield Health Stockley Park Fitness & Wellbeing Gym

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Reviews

1. kipz 31 ★☆☆☆☆

   Not worth the money I pay £90 a month and the standards are awful. Showers and changing rooms are filthy, the sauna hardly works, and the gym feels run down. They renovated the CrossFit/cardio area downstairs but removed the pull-up bar and never replaced it, leaving a large empty space. Even most PureGyms have better weights and equipment for far less money. This gym needs serious maintenance and better management. Completely overpriced for what you get.

   1 month ago
2. Detales Detales303 ★★★☆☆

   They are refurbishing the gym, which is very nice. They have also fixed the door in the women’s toilet. However, I honestly think they lack basic common sense. Please see the video.

   1 month ago
3. Arham Kamran ★☆☆☆☆

   ⸻ I joined Nuffield Health three months ago, and I honestly regret my decision. It feels like a complete waste of money. Their facilities are constantly in poor condition — the spa pool is often closed, the Jacuzzi rarely works properly, and many of the gym machines are frequently out of service. Paying £100 per month just for the gym is definitely not worth it, especially when the equipment is not even functioning most of the time. Before this, I used to go to another gym that was much better, but a friend recommended Nuffield Health, so I decided to try it. Unfortunately, it turned out to be very disappointing. The staff is not very helpful either, and whenever there is an issue with the machines or the spa facilities, they don’t seem to care much. Overall, I really regret signing up. It has been a frustrating experience and a total waste of money.

   almost 2 months ago

1. Ruby Wadwa ★★★★★

   I've been coming here for years and really enjoying if. The staff are super friendly and welcoming and it's always nice to see a friendly face in the morning. I'd like to extend a personal thanks to my incredible swimming instructor Hamid for being so helpful over the past few months. He's completely changed the game for me in terms of my swimming skills (I went from barely able to swim to now floating and swimming and rolly polly-ing in the deep end). He's an amazing instructor. I'm so glad I booked swimming lessons here!

   almost 2 months ago
2. Pri Manning ★☆☆☆☆

   This Gym is no longer good under this management. The gym is over crowded by people on day passes who somehow manage to re use this day pass indefinitely because the staff at reception don’t care to check who’s coming in. To my surprise I never knew one pass gives access to that many times. it’s like a free for all. If you don’t believe me go and just jump the barrier, they will probably let you. Steam and sauna is always cold in the winter and baking in the summer. I have yet not figured out the theory behind this. This is a very dangerous gym thankfully there hasn’t been a serious incident other than a guy punched a PT in the face recently. Join at your own risk. Anybody can walk through and do anything. PTs in their talk more than train you, maybe because they need training first, they don’t even look like they lift. UPDATE I went for a shower after steam and sauna and came across showers full of freshly trimmed hairs. Not to mention a pair of boxers that had toilet on them.

   almost 2 years ago
3. Sanju 45 ★★★★★

   As a recent joiner, not sure which gym the negative reviews are referring to :) If it's Nuffield Health in Stockley Park you can't go wrong! Great facilities, big and airy and has everything you would expect and then some. I love the jacuzzi area. Really great experience!

   almost 3 years ago

1. Alex Paun ★☆☆☆☆

   Where do I start.. the recent reviews are very true. - The receptionists are incompetent and don’t know the prices of anything but they will happily overcharge you. - Weights all over the place all the time - Old equipment, especially cardio. - The so called Spa is mostly packed with members that have nothing better to do for 2hrs a day but only steer at other people and make comments in their own language. When I wanted to cancel about 2 months ago the reception told me that I must fill a form in person at the gym but I was out of the country, I asked for an alternative method but she just hanged up. Also, most of the personal trainers seem unqualified and absolutely no one would give you a hand with anything at all.

   almost 3 years ago
2. Ryan Gill ★☆☆☆☆

   ROBBING THIEVES ! Took out a membership in June 2022 and cancelled it in July 2022 due to getting the right gym and looking around. Got a “outstanding balance” on my account of £370 for myself and my other 2 family members. Spoke to numerous people and nothing got resolved. Then I spoke to “Harrison” and was very rude to me stating it’s my fault as I didn’t get a cancellation letter when I’ve told him the person I took the membership out with and claimed no one of the sort I described works there. Used the gym with a guest pass, very rude PT’s and very sarcastic. Asked “Jack Thomkins” for a hand sanitizer / wipe he said “spit on your hands” you won’t expect to pay £100 a month and the staff act like that with you. Tried to rectify this debt on my account and no one wants to help either I got to pay or I won’t be able to join again. Please consider if you join this gym they’ve treated me with disrespect. I’ve made a complaint to the members of staff and nothing of the sort has happen. I want to join again to see anything has changed but very rude customer service the way they all talk there’s not one person who’s been polite and helped me in the situation I’ve been in. Robbing gym

   almost 3 years ago
3. Joe M ★☆☆☆☆

   Cons - Free weights and hammer strength section poorly maintained, never cleaned. -Horrendous Technogym dumbbells are falling apart. -Overall, equipment not maintained at all. One smith machine hasn't been repaired in over 3 months! -Members abusing equipment standing on seated machines, leaving weights strewn everywhere for others to trip over. -No staff on the gym floor to supervise, or advise people. -Generally very unclean. -Far too much chlorine in the pool areas. -Steam, sauna, jacuzzi regularly out of order. - It's full of 'Instagrammers' taking selfies of leg day. - Overpriced. Pros - Free parking (if you can get a space). - Some of the staff are very helpful and hardworking, (others are just plain miserable).

   almost 4 years ago

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