Pass & Totterdell Plumbing, Heating & Gas Services North Avon, Yate

Reviews

1. Richard Moulds ★★★★★

   After being let down by our previous plumber, we contacted P&T to arrange the supply and fit of a new kitchen tap. They were able to give me a good quote and arrived to do the job within a good time period. Paperwork was issued promptly and communications were good throughout. The engineer that came to fit the tap was efficient and polite and was done within 20 minutes. Will be using their service again to service our boiler next year. Thank you for a first rate service!

   almost 7 months ago
2. woody Jefferys ★★★★★

   Another sound experience with P&T. Easy to arrange, turned up on time, completed the job and paperwork supplied promptly. Happy again - we will be contacting them again next year for the service and gas safety check. We know if we are to need them in-between, they will be straight round. Thank you.

   almost 8 months ago
3. sarah rodgerson ★★★★★

   we have used Pass & Totterdell several times having been recommeded ourselves. In this day and age they are a blessing. You call them and they come out sames day or within the week as needed and as agreed, do a great job at a very reasonable price. No waiting, being let down and surprise bills. Just wonderful

   almost 9 months ago

1. hooman safaei ★☆☆☆☆

   At first glance this seems to be a good company but the after care and customer service suggests otherwise. We had our whole heating system replaced and installed by this company about 5 years ago. Initially we were charmed by Geoff and considered him a friend helping us in our renovation project. However, since installation every autumn (there have been 4 now) we have had break down of one pump servicing the same zone of the house. Each year the blame has been put on a malfunction by the pump. Whenever I have tried to reason that multiple malfunctions of the same pump is too much of a coincidence (and not any of the other 4 pumps in the house) they have refused to accept this. Each year I have had a bill to pay (some in excess of £500). Today when I called with the same issue, I was told by their customer services team that they had a note on my account that they are not to deal with my any more. From my point of view there is something wrong with the initial install that causes the same fault every year and although not happy with having to pay, I have paid for every visit that this company has made. This scenario echos many of the other 1 star reviews left for this site. Be aware of this review if you decide to deal with this company.

   almost 10 months ago
2. Diana Tolvaj ★★★★★

   Amazing team. Very efficient. They are also cheaper than others, but doing a great job. They fitted in a new Worcester boiler. The gentleman who came out to reccomend a solution for the old system explained everything clearly. I was worried about the pressure. He was right, the shower's water pressure is now amazing. Above and beyond my expectation.

   almost 10 months ago
3. Matt Richards ★★★★★

   I had a system flush and a new boiler installation. A professional service from start to finish. The installer, Luke, was efficient, organised and courteous throughout. The whole install went well and was finished earlier than I had anticipated and everything left tidy. We are very happy with the new boiler and the service we received; and at a good price too.

   almost 3 years ago

1. Su ROBERTS (Bluebell11) ★★★★★

   Recommended to us by a good friend. Everyone we had dealings with were friendly polite . They got to the bottom of a problem we'd had for years in a couple of hours and everything now working perfectly. Mark and Geoff were professional ,knowledgeable and clearly have a passion for what they do. Great service, great value for money.

   almost 3 years ago
2. L Grove ★★★★★

   Excellent company. Travelled up from Swansea to meet one of the partners who priced a full central heating job for our daughter who had just moved in. Very efficient, great suggestions made on moving rads to different positions etc, received quote the same day, very reasonable and start date given very quickly. Couldn’t fault the plumbers on site especially as our daughter was working from home so she experienced minimal disruption and job completed within deadline given. Would highly recommend.

   almost 3 years ago
3. Sally Pheasant ★★★★★

   Carried out a boiler check so we don't get any nasty surprises once the cold weather sets in! Really easy to get hold of, great communication, turned up on time and did a good job. Will definitely use again and recommend to others

   almost 3 years ago

1. KevinKC Man ★★★★★

   I just wanted to drop you a line to say the service I've received recently has been absolutely brilliant, in particular, from one of your engineer, Matt.

   almost 3 years ago

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