We have ordered from here so many times never had a bad meal so put an order tonight when it come open the bag wasn’t our order which some times happens so we phone them and get a very rude response off the lady on the other end then the driver comes back and again was very rude because the bag had been opened then a long wait for them to then bring our order they have now lost a very good customer we will go elsewhere
Contacts & Location
📍 Address: 12 Abbey Road, Gornalwood, Dudley DY3 2PQ, United Kingdom
📞 Phone: +44 1384 456000
🌐 Website: newjasmine.co.uk
Photos
Reviews
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Louise dyson ★☆☆☆☆
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David Matthews ★☆☆☆☆
Literally 20 minutes ago ordered, special curry and fried rice and well done chips. Rice is terrible, like over-boiled rice, onions in curry are raw, chips are just cooked. I'll wait for a bloody good takeaway, this took minutes and it shows. Poor.
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johanna nicholls ★☆☆☆☆
90 minutes wait for food that was ordered through Uber eats. Couldn't get through to the shop because they'd took the phone off the hook. I had to drive 10 minutes to the shop to find out where my order was. Whilst I was in the shop the driver called me to say he was at my address with my order. I told him he'd have to wait for me to get back to my address, because I had to go to the shop to find out due to them taking the phone off the hook. They told me they were short of staff. When did that become my problem. If you can't fulfill the order properly don't take on the order. If I could have contacted the shop to get an update at least I would have known it was on its way to me. Shocking way to run a business. It was our first time ordering and it will be the last. The food was cold by the time I finally got it. So don't bother ordering from here
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Tom Ratcliffe ★☆☆☆☆
Horrendous takeaway chips was undercooked and i couldnt tell you what meat the beef is supposed to be. Will never order again from here
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CONNER3497 ★★★★★
Nice food never had an issue , infact we had some friends round recently they all complimented the food
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Lex Morris ★☆☆☆☆
In correct order, wanted me to pay replacement food for their mistake not mine
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Conrad Sampson ★★★★★
I ordered from here online. When I called the woman who answered the phone was friendly and helpful. I ordered rice and prawn crackers for my brother, and both had good portion sizes and we're good value for money. I also ordered the meal for one, which was incredible. The price was extremely cheap for the mountain of mouth-watering delicious food that I received. It had a great variety, with plenty of quantity. I will definitely be ordering from this fantastic takeaway again!
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Hayley Weaver ★★☆☆☆
1st time ordering here and fair to say will be the last, arrived 20 mins late no big deal really but food quality was awful. Ordered salt n pepper chips and they was full of an oily grease, horrible ! Even the carrier bag they came in was full of it, curry sauce very bland only decent thing was crispy shredded chicken. Even that was not up to standard. Called restaurant and said it a special chilli oil , no refund offered, just told to order without oil next time, well there will not be a next time that's for sure,
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FAQs
What is the address of New Jasmine?
New Jasmine is located at 12 Abbey Road, Gornalwood, Dudley DY3 2PQ, United Kingdom
What is the phone number of New Jasmine?
You can contact New Jasmine at +44 1384 456000
How can I get to New Jasmine?
You can find directions to New Jasmine by following this map link