Blue Rock Pools Ltd Bristol, Frampton Cotterell

Reviews

1. Jemma Barnes ★★★★★

   Can’t recommend Andy highly enough at Blue rock pools. I had an issue with my hot tub which he Identified the issues straight away. ordered the parts needed that same day telling me exactly the cost involved which were very reasonable. Came back as soon as parts in to fix. Now back up and running and as good as new. Not only that he is a lovely guy to deal with and so is Jane! Will use all the time now moving forward.

   almost 3 years ago
2. Tom George ★★★★★

   Very happy with my first visit from Blue Rock. As well as winterising, my pump had died and rather than just quote to replace it, they took it away and managed to repair for a fraction of the cost.

   almost 3 years ago
3. tim spare ★★★★★

   I have dealt with Andy for many years and when it came to needing to replace an aged leaking liner, I had no hesitation in contacting him again. A prompt and as always friendly response at a busy time resulted in a perfect job! Apart from a short delay due to the usual Covid problems at the manufacturing end, the liner went in without a hitch; a thirty year old pool almost back to its pristine original. I would have no hesitation in recommending Blue Rock pools for any on-going maintenance and general pool care needs including new liner fitting.

   almost 3 years ago

1. Claire Rehm ★★★★★

   From Consulting to Delivery and after sales, thumbs up! They are a small company who can keep the right level of communication while we were waiting for delivery, and are happy to provide advice. They helped me to find the best way to balance my hot tub chemicals and since then it is really easy to maintain, no bother at all. Love my hot tub, loved the service, I would recommend this local company to everyone around

   almost 4 years ago
2. anthony milton ★★★★★

   Really pleased with the service we have received from the initial booking to installation. We have really enjoyed using our hot tub since it has been in and would not hesitate to recommend Blue Rock Pools. Andy and Jane have been extremely helpful.

   almost 4 years ago
3. Darren Pearson ★★★★★

   Jane and Andy at Blue Rock Pools have been absolutely amazing. They clearly have lots of experience in dealing with hot tubs and customers. During the initial enquiry they were knowledgable, friendly and were able to talk through the range of hot tub options without being pushy. They just simply shared the information and allowed me to think about what I wanted - they are not sales people, they are just passionate about what they do and simply showcase what you can have - the hot tubs does the work for them. The ordering process was easy and although we knew it would be a long wait for the hot tub to arrive, we were kept informed throughout about its journey to us. Installation was brilliant - Andy worked like a trooper, very patiently moving the tub into exactly the place I wanted it. He set it up, showed me how everything worked and spent time talking through the maintenance routine. The hot tub is amazing - exactly what we wanted. Both Jane and Andy are always available to contact; even late into the evening when I thought we had an issue, Jane responded to my email with reassurance. They are just lovely people and nothing is too much trouble. I would have no hesitation in recommending Blue Rock Pools to anyone wanting to get a hot tub with a personal service and amazing after care. Thank you Jane and Andy.

   almost 5 years ago

1. Joanne Cooke ★★★★★

   We would 100% recommend Blue Rock Pools - Jane and Andy are just so helpful. Like many other clients we had wanted a hot tub for sometime but didn't know which was best - they were brilliant. I can use certain chemicals on my skin - they advised and we have had our hot tub coming up two years this year - best thing we every purchased - Thank you Blue Rock for all your support and help - they even arranged the crane to get it into our garden.

   almost 5 years ago
2. Tony Smith ★★★★★

   Over the moon with our purchase of the hot tub from blue rock pools ltd. What a excellent service we had from Andy & Jane, the delivery was so professional with no hiccups. And Andy,s knowledge was outstanding with 100% support day or night. What a great experience of after a long day to unwind in your very own hot tub and star gazing into the night sky.

   almost 5 years ago

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