First Point Automotive is a family-run garage in Bilston that prides itself on delivering exceptional customer service and expert mechanical knowledge. Situated on the Stag Industrial Estate, they offer a full suite of services including MOT testing, vehicle servicing, and complex accident repairs. Their technicians are skilled in handling exhaust repairs, brake work, and general mechanical diagnostics for various vehicle types. The business is known for its transparent approach, often providing video evidence of the work being carried out to ensure client trust. They strive to make every visit enjoyable, offering a warm welcome that often includes refreshments for waiting customers. Reviews consistently mention the friendly atmosphere and the team's ability to explain technical issues in an easy-to-understand manner. Clients appreciate the quick turnaround times and the fair, honest pricing provided by this professional team. The garage has earned a loyal following due to its reliability and the high standard of its repair work. Whether for a routine check-up or an unexpected repair, they provide peace of mind in stressful situations. Visit this trusted family business for all your automotive needs in Bilston.
Great service, very quick and professional approach. Honest and very knowledgeable even received the video of the works being carried out. Prices are very good. The staff are friendly and I will use again highly recommend
Great service, very quick and professional approach. Honest and very transparent with the works being carried out. I even received the video of the works being carried out. Prices are fair. The staff is very friendly and I will be returning both for routine checkups and service but also for the unexpected.
Took my car for a MOT and service.... fantastic work.... kept me up to date every step of the way and got the work done very quickly and good value for money
The guys here done a great job of my service and mot. Got me booked it pretty sharpish and stuck to the date and time. Can see he used all good quality parts and kept me in the loop on what was going on. Definitely my new go to garage
I recently had the pleasure of visiting First Point Automotive they truly went above and beyond to provide exceptional customer service, expert knowledge of their trade, and an unforgettable sense of humor that made my experience not only easy but also enjoyable. I can't recommend them enough! From the moment I walked in, I was greeted with a friendly smile and a warm welcome as well as a brew. From both father and son who made it clear that they were there to help me and were more than happy to answer any questions I had. Their expert knowledge of the job was evident, and they took the time to explain everything to me in a way that was easy to understand, without any technical jargon. Another thing that stood out to me, however, was the banter. They were not only professional but also had a great sense of humor. They had me laughing throughout my visit, which really helped to ease any anxiety I may have had about my car troubles. They made me feel like I was a part of their family, which is a rare find these days. It was clear that they took pride in their work and had a real passion for what they did. They kept me updated throughout the entire process, so I never felt left in the dark. All in all, I had a fantastic experience at this First Point. I would highly recommend this garage to anyone looking for top-notch service, expert knowledge, and a good laugh.
Best garage I have ever visited. Makes me want to travel to bring my car here every time! Fitted me in last minute even on a tight schedule. Lovely family business, so friendly and even gave me coffee, biscuits and homemade samosa whilst I waited! 10/10!
I've been using First Point for the last couple of years now for my MOTs and any repairs and it's always a pleasant experience. The staff are always helpful and approachable, and try to sort you out without delay
Great and quick service, lovely staff. Fixed our exhaust with short notice, friendly, helpful with good communication. Would highly recommend.
I have used First Point a few times and most recently for a repair due to damage to my vehicle following a road traffic accident. My car looks brand new and has been repaired to an extremely high standard. Very professional business who kept communication with me throughout the repair. Left me with peace of mind in a stressful situation. Would highly recommend.
First Point Automotive is located at Unit 4D, Stag Industrial Estate, Oxford St, Bilston WV14 7HZ, UK
You can contact First Point Automotive at +44 1902 495151
You can find directions to First Point Automotive by following this map link