Really impressed with the customer service at this garage. They were friendly, knowledgeable, and made the whole MOT and service process straightforward. I’ll definitely be coming back
Purchased Land Rover Discovery Sport from Mazcare and part exchanged my own car. Delighted with communication and customer service from Ann. Loving my new car.
WOW! What an amazing experience I had with Mazcare Ltd, I part exchanged my old car with them and purchased another car that they had for sale, From start to finish communication was 100% and I was always kept in the loop with everything, they sorted new finance out for another car with no issue and was always on top of any questions I had to ask, The day of picking the car up I was greeted by Ann she allowed me to drive the car and to have a look around all at my own pace, was extremely knowledgeable of everything about the car I ask from service history to MOT history I couldn’t have asked for anything more of Mazcare Ltd Thank you for your help I finally got my dream car.
great place for all your car needs, i have had my car serviced, new tyres fitted, body work fixed and resprayed over the last few years i also brought the car from Mazcare. would recommend for all car troubles, they can fix it.
I’m very disappointed with the customer service I recently experienced at Mazcare. Over 18 months ago, they carried out some work on my car. Unfortunately, the part they fitted has since failed. My husband and I simply called to ask for some basic information about the part they used—specifically, the manufacturer—so we could understand whether this was a known fault and avoid using the same part in the future. We completely understand that, given the time that has passed, they may not have been able to tell us the exact part they fitted. However, they could have easily provided us with some general information about the usual suppliers or manufacturers they typically use for that type of repair. Instead, they refused to help in any way. When I called personally, I was met with an incredibly rude, dismissive, and patronising attitude from a member of staff. I found this behaviour completely unnecessary and quite upsetting, as all we wanted was some guidance—not compensation or further work. The lack of courtesy and the unwillingness to offer even the most basic customer support has left me with no confidence in their service. As a result, I will be cancelling any future appointments with them and taking my business elsewhere. Customer service matters, and unfortunately Mazcare has lost mine.
Ann was extremely helpful knowledgeable and I can safely say it was the most pleasurable and pain free car buying experience with no pushy sales techniques applied I wasn't even under pressure to put a deposit on the vehicle before purchasing which I personally thought was also very nice, I fell in love with the car but it was also nice to turn up to see the car freshly washed and gleaming and under the bonnet was just as clean I've never seen such a clean car outside inside and even under the bonnet so the guys who do the cleaning at mazcare LTD were excellent at their work. I will also be looking to buy another car from mazcare LTD for my partner in the near future and would highly recommend this company to anyone
Brought a secondhand car from this garage. And noticed a white oiley patch on my drive after 2 1/2 months still under the 3 month warranty. Took the car back and told I had to pay 110 pounds for a diagnostic. The lady was quite rude when I challenged her on why I had to pay . Asked for a call from the owner , manager . Never called me back
Absolute garbage garage, robbing thieves. Ann talks on the phone like she knows everything but doesn’t know s*#t. Said they had replaced things on my car which I later found out they hadn’t. Do not use, stay well away.
Excellent customer service. Was told by a previous garage that I won't name that my aircon couldn't be recharged as I have a leak. Took it too mazcare within the hour did the diagnostics and die test, refilled and I was on my way with ice cold aircon. Highly recommended and trustworthy. Wasn't a mazda but they specialise in various models. Clean premises and work area was spotless.
Can't recommend this place enough. After looking for Mazda CX 5 local to us for a while we decided to go and see Mazcare and was more than impressed. Very friendly, supportive and informative staff . Got to ride my cx5 home the next day ♥️ When I'll be ready to upgrade for a newer version I now know where to go without looking anywhere else.
Mazcare Ltd is located at 203-213 Bilston Rd, Wolverhampton WV2 2HT, UK
You can contact Mazcare Ltd at +44 1902 456300
You can find directions to Mazcare Ltd by following this map link