Don’t try to order any product from this company online!!!!!The worst company I have ordered items from changing date of delivery without a text or call this the 3rd time they will just fixing date of delivery and still disappoint,they are refuse to deliver my freezer and yet to refund me back my money .
Excellent customer service, they are always the best on price. Made numerous purchases from them and will continue to do so. Experts at what they do.
Delivered as promised and fantastic customer service. Will definitely order from appliance centre again. Thanks again for everything.
Just purchased a integrated fridge freezer from here a couple of weeks ago,we have bought quite a few appliances over the last 18 or so years and they always have what we want at a price we are happy with . Good reliable company that have moved with the times.
Genuinely really disappointed by just how useless this company is. I selected an oven on the 24/9/21, added it to the basket, went through the purchasing procedure and selected to have it delivered on the 1/10/21. I was sitting about today (1/10/21) waiting for it to be delivered and began to wonder why i never got any form of notification about delivery time etc. I went to check my emails and discovered an email from them on the Saturday the 25/9/21 saying that the product was on a 6 week lead time as per the website. I thought hang on a minute, there was absolutely nothing stated about a 6 week lead time on their site. I went back to the site and the webpage had changed to that of where you needed to request a quote for the oven that I had purchased and it is physically impossible to put it in the basket, never mind pay for it. So I give them a call to find out what was going on and got a very wonderful story about how their systems had been down and how whenever you book to order a delivery (of which I chose 1/10/21) that that was only a preferred date and wouldn't actually be the date that they could deliver. I was then informed that as it had conveniently arrived yesterday that they could deliver it, would you believe it, only on a Friday to my Edinburgh postcode. Just back off the phone to them and after speaking to their logistics dept. they can only deliver it to me next Friday. (funny how it was meant to be delivered this Friday but i must of made that up. yet they can only deliver to me on Fridays.) Typical customer service response of we can just refund you if you don't like it. Such a poor experience and I really hate getting lied to. I would suggest avoiding these clowns where possible
Genuinely really disappointed by just how useless this company is. I selected an oven on the 24/9/21, added it to the basket, went through the purchasing procedure and selected to have it delivered on the 1/10/21. I was sitting about today (1/10/21) waiting for it to be delivered and began to wonder why i never got any form of notification about delivery time etc. I went to check my emails and discovered an email from them on the Saturday the 25/9/21 saying that the product was on a 6 week lead time as per the website. I thought hang on a minute, there was absolutely nothing stated about a 6 week lead time on their site. I went back to the site and the webpage had changed to that of where you needed to request a quote for the oven that I had purchased and it is physically impossible to put it in the basket, never mind pay for it. So I give them a call to find out what was going on and got a very wonderful story about how their systems had been down and how whenever you book to order a delivery (of which I chose 1/10/21) that that was only a preferred date and wouldn't actually be the date that they could deliver. I was then informed that as it had conveniently arrived yesterday that they could deliver it, would you believe it, only on a Friday to my Edinburgh postcode. Just back off the phone to them and after speaking to their logistics dept. they can only deliver it to me next Friday. (funny how it was meant to be delivered this Friday but i must of made that up. yet they can only deliver to me on Fridays.) Typical customer service response of we can just refund you if you don't like it. Such a poor experience and I really hate getting lied to. I would suggest avoiding these clowns where possible
Helpful knowledgeable staff. Shame the upstairs appliance area has got smaller to make way for interior furnishings. But it does look good. Clearly a lot of effort gone into it.
Excellent customer service. We purchased an induction hob which unfortunately was faulty when fitted. Called the sales team the next day I think it was Ryan I spoke to and he arranged for a new one to be delivered the next day. Installed it today (Christmas Eve) and can now relax knowing the dinner will be sorted tomorrow. Great prices as well.Many thanks.
Appliance Centre is located at Cook & Company, Brunel Dr, Newark-on-Trent, Newark NG24 2FB, UK
You can contact Appliance Centre at +44 1636 672300
You can find directions to Appliance Centre by following this map link
Units 19-23, Old Mill Lane Industrial Estate, Mansfield Woodhouse, Mansfield NG19 9BG, UK
13 Candleby Lane, The Shopping Centre, Cotgrave NG12 3JQ, UK
Unit C & D, Regent Place Retail Park, Loughborough LE11 5PL, UK
4a Market St, Sutton-in-Ashfield NG17 1AG, UK
17 Nottingham Rd, Alfreton DE55 7HL, UK
Unit 15-18 Block 2, Hallam Way, Ind Est, Old Mill Ln, Mansfield Woodhouse, Mansfield NG19 9BG, UK