Argos Hucknall Nottingham, Hucknall

Reviews

1. Liam ★☆☆☆☆

   Only one staff member is supposed to serve one customer, you don’t expect 3 members of staff to join in my conversation I was having with the staff member who was serving me. Also for the rude and condescending staff member who turned around and started laughing to herself. You’re a disgusting excuse of a staff member who clearly shouldn’t be working in customer service because you don’t know how to deal with customers. In future don’t jump into someone else’s conversation thinking you know it all when you don’t.

   almost 10 months ago
2. madheadmadDAZ ★☆☆☆☆

   Where do I begin with this one! Firstly, this isn’t a complaint about the product itself — the TP-Link Archer AX12 AX1500 Dual Band Gigabit Wi-Fi 6 Router is excellent, and I’m really happy with it. My issue is entirely with Argos’ handling of my order and the attitude of their staff. After paying online, I arrived at the store to collect my item. A member of staff asked for my collection number, and when I tried to show him my phone, he said, “I can’t take your phone.” Not a big deal, but his tone came across unnecessarily abrupt. he read the number, and a minute later he returned with the item, started walking toward me, and then—without saying a word—turned around and placed it on the counter instead of handing it to me. It felt dismissive and unprofessional. Unfortunately, the experience got worse once I got home (after a 30-minute drive). The box wasn’t factory sealed — instead, it had a sticker saying “Opened and checked.” That’s not a new product. The packaging also had what looked like a sticky cola residue, and the router itself was marked with the same substance. Clearly, it hadn’t been checked properly, and it certainly wasn’t new. I had to drive to another Argos store in Arnold to exchange it, where I finally received a new, sealed unit.

   almost 11 months ago
3. Piper H ★★★★★

   I visited this Argos last week on Saturday and Lily was super helpful, she was so patient with me answering all my questions with a smile on her face, she’s a credit to the store. I’ll definitely be back!!

   1 year ago

1. Don B ★★★★★

   Staff very helpful. Purchased a new TV, kettle and toaster and the lady carried them out to the car for us ( I’m on crutches). It’s easy shopping with computers stress free. Definitely recommend . Back again today Match 4 2024 for some kitchen scales looked after by a lovely friendly and helpful man, such a pleasure to visit when the staff are so pleasant

   almost 2 years ago
2. Danny Iwan ★★★★★

   Today, I visited this argos to pick up a last-minute birthday present for my wife. The whole shopping experience was very quick and easy. I browsed the catalogue on the computers found in store, ordered and paid for them there, and then waited roughly 5 minutes for my item to be called out. This argos is situated inside a small retail park close to the centre of Hucknall. There was plenty of parking available when I visited. This was not the first time i had been to this store, and I would happily visit this argos again in the future.

   almost 3 years ago
3. Anthony Simpson ★☆☆☆☆

   Very poor customer service, ordered 2 ps5 digitals from here for 2 people using 2 seperate transactions and theyre witholding one of them as the 2 people were together when they arrived in store claiming they are just 1 customer which is simply ridiculous! They have marked both as collected which isnt the case as theyve allowed one to be handed out. So they now have £390 sat in limbo with no solution! Sort it out as this is simply unacceptable!!

   almost 3 years ago

1. Aidan Lee ★★☆☆☆

   Very slow. Ordered and paid online arrived queued for 20 minutes finally got my item

   almost 4 years ago
2. Jamewilk ★★☆☆☆

   Poor customer service here as I arrived to collect my click and collect order, which was paid for in advance, gave the reference number then was asked to show my Argos card, yet I had left this at home as I don't carry it in my wallet as I only use it for online purchases. I showed my I.D but this is not good enough apparently, I'm not blaming the staff member as she was nice and polite. It's the system that's wrong. I travelled 8 miles to collect this and now won't bother returning

   almost 4 years ago
3. Alyson Good ★★☆☆☆

   Not very happy. Came to tbe store today and was made to feel like a lepper. Im exempt from masks with three exempt medical conditions. One of the ladies (presuming manager) took a giant step back when i came to the till and told me to step back, i wasnt even close. I took literally half a step back (probably a few inches) which had little distance and carried on with the transaction. Her continued attitude was not acceptable and i left having a major panic attack in my car. This is not acceptable and i may seek advice for disability discrimination. Reply would be appreciated. Mrs Alyson Good.

   almost 5 years ago

1. Vicky Timson ★★★★★

   Customer service for Argos is non existent! Constantly going in a loop on line £6.00 a min on the phone. Thank goodness for Lindsay and the team at Hucknall took all of 5 minutes to have my problem resolved item replaced all with a smile and nothing to much trouble. Thank you :-)

   almost 5 years ago

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