Department store in Nottingham

“I bought a power bank from Argos in Ilford, London, and came to this store for a replacement. Mrs. Bec was very kind and friendly. She did her job very well and replaced the power bank quickly.”

“Traditional hardware clothing and haberdashery store. Kind of a 1970's vibe, but they will have what you need.”

“Went in yesterday to buy a hoodie I'd seen in the sale. The guy said they hadn't got any in stock but helpfully pulled one of the rail in the same style so I could see the fit and sizing and ordered it to my house free shipping from the online screen they have in store. Very helpful and will definitely return for that”

“Popped in to do a return, Sian was incredibly helpful to ensure I got my return was processed correctly.”

“Boyes in Arnold is a hidden gem! This store offers an exceptional shopping experience with a wide range of high-quality products. The staff is friendly, knowledgeable, and always ready to assist. The prices are unbeatable, and they constantly have great deals and discounts. Whether you're looking for household items, clothing, or even gardening supplies, Boyes has it all. The store is well-organized, making it easy to find what you need. I highly recommend Boyes in Arnold for their excellent selection, affordable prices, and outstanding customer service.”

“This must be the best Next store around. It is a good big space and has loads of stock. The display, amount of range and numbers of staff around is the most customer friendly I have seen in a while. Definitely worth travelling to.”

“LEO REECE ISABEL The above named staff provided me excellent customer service & helped me put multi Purpose Compost into a trolley and into my car. They also helped me clean the bags of compost before loading it. Very happy and appreciate it!! 5*”

“Wonderful staff. They were so kind to my cousin who wasn't feeling well and was sick !!”

“Always a good selection of quality products, with an unbeatable 3 year guarantee! Not stocking pie dishes now!!”

“Lovely store,i use it regularly, good selection and Click and Collect service available free of charge too”

“I had the absolute pleasure of bumping into Justine on the shop floor today. She is the absolute pinocle of excellent customer service. I doubled my planned spend, looked at products I wouldn’t and considered and learnt a lot about fashion. Consider getting her to do staff training to other member of staff. She was a magnet to customers asking questions and able to get answers, assisted by John. With so much on the internet now people like Justine and John bring pleasure to the instore shopping experience”

“Great store, the lady in the till was very helpful and polite. Variety of products, I will definitely come back.”

“Nice place to get valuable gifts at this time of the year. Very nice staff as well”

“Service beyond expectations! Marcus provided excellent customer service! Excellent service with professionalism and warm. If you’re lucky enough to deal with him, you’re in great hands! Congratulations!”

“Brought new suitcase & a dressing up costume for my youngest granddaughter today. Got 20 percent off the case with my matalan card so that was great!! Didn’t catch the name of one of the staff but she was lovely think the one that originally served me was new but the other one helped out.”

“A few bargains available here, partner bought a jacket which was on offer. Good value.”

“Nice orderly store. One stop shop for pretty much everything you need.”

“Excellent, I'd read the book and it was great to see the clothes in real life.”

“Commendation for Outstanding Kindness and Compassion – John Lewis Partnership Delivery Team On Friday, my 82-year-old father was completing what he proudly called his “final lawn cut of the season” when he unfortunately fell, sustaining significant facial bruising and finding himself unable to get up. Alone and distressed, he called out for help. By remarkable good fortune, two John Lewis Partnership delivery drivers were making a delivery nearby in Mansfield Woodhouse. Upon hearing his calls, they immediately came to his aid — lifting him carefully to his feet, ensuring he was steady, and accompanying him safely back into his home. Their actions were not only quick-thinking but deeply compassionate. These two individuals demonstrated exceptional care, empathy, and professionalism — going far beyond the expectations of their roles to assist an elderly gentleman in real need. As a family, we wish to extend our sincere and heartfelt gratitude to these outstanding members of the John Lewis team. Their conduct reflects the very highest standards of humanity, integrity, and service that the Partnership is known for. My father is currently recovering in hospital and is expected to make a full recovery. We are truly comforted knowing that people like your drivers still exist — willing to step forward, without hesitation, to help a stranger in distress. On behalf of our entire family, please accept our profound thanks and appreciation for their extraordinary kindness that day. They are a credit to themselves, their colleagues, and to the John Lewis Partnership.”

“Got some great items clothing wise at very good prices. Thanks M&J”

“Always a great experience shopping in this store and always find something new and out of the ordinary. Vast amount of stock to browse through at competitive prices for some nice designer labels. Staff helpful and friendly, well worth a visit.”

“Lots of choice and friendly staff. Prices are going up everywhere. They have some bargains at TK Maxx, without a doubt. Excellent retail therapy, if you like that sort of thing, of course.”

“Only shop here for my son. He loves the clothing range.”

“Really nice store, well laid out. Doesn't feel overly cramped. Parking is plentiful, and the staff were super polite”

“We went to Matalan store in Bulwel in the afternoon. The place was not crowded. We had an excellent customer service. The place is also wheelchair accessible. Another advantage is that this store has a lot parking spaces. It is also near to Bulwel Forest Tram stop (it is about 4 minutes walk). Apart from different types clothes and shoes for all ages groups, the place is well stocked with other household items :kitchen items, bathroom items, storage units, children toys and many more . I would recommend this place.”

“Great store, signage for the lifts could be improved. Toilets very clean”

“I want to just take a moment to say a massive thank you to Jordan the manager here was absolutely brilliant when I went in earlier today to return a faulty product. Was more than accommodating and had the issue resolved same day. Couldn't prise him or his team any higher.”

“18/07. Great place to shop, seems a lot bigger than the Loughborough branch, and certainly set out better. Staff were great and sociable, helpful, and smiling. They saved me a pair of grey jog bottoms, though I bought more stuff. Credit to all staff, nice clean place.”