Department store in Derby

“Ordered a mirror via Click & Collect on 06/11 and went to pick it up, only to realise the car was just a bit too small! Thankfully, Courtney came to our rescue — she was absolutely amazing. She was so patient and friendly, laughed along with my mum and me as we tried all sorts of ideas to make it fit, and went above and beyond to help us. In the end, we managed to get it in the car, and we couldn’t have done it without her”

“Just a shout out to Tina at this shop. She was very very helpful with my order and nothing was too much. Excellent”

“I visited M&S Derby today for a bra fitting and was served by Lacey, who was absolutely amazing from start to finish. She made the whole experience comfortable, professional, and genuinely enjoyable. Lacey was warm, knowledgeable, and incredibly attentive — nothing was too much trouble. She took the time to explain everything clearly and helped me find the perfect fit. Her customer service was exceptional, and she is truly a credit to the M&S Derby team. Thank you, Lacey, for making what can sometimes be a daunting appointment feel so easy and positive. I’ll definitely be returning and recommending you to others!”

“I think that most people know of Matalan and this is a nicely spaced store with a good range of very reasonably priced clothing for all the family. The children's range is very useful as we know how quickly they grow out of clothes before they have had their wear out of them! There is a range of household goods too. The staff are friendly and helpful. In addition there is free parking here for four hours if you want to visit the town centre on your trip !”

“Love the Christmas selection here. Upstairs it's like a festive paradise with all the colours and prices here are much cheaper than other places to sell exactly the same products. Also downstairs near the tills they have some lovey little gifts and things you dont see in other stores. Staff are friendly and helpful. Can be busy, but worth the wait. Nice big free car park.”

“The staff where very helpful today with my refund. Thank you. Mr. Stocker.”

“First time shopping at Next store on Saturday had no clue, approached Debra who helped size me up and get my suit fitted perfectly and also arranged to have it delivered on a Sunday delivery the whole experience was amazing and would not only recommend Debra but also happily shop at Next again in the future”

“Just a few words to thank the three ladies that sorted my replacement tv out.After four months yes four months ! of technical services messing me about and after sales being next to useless,could not trace my purchase although i had purchased it with the Argos card and i had the order number.Thanks to the ladies who persevered and sorted it all out.Great service.”

“Good shop, wheelchair access, lots of selection of products, currently doing some work on part of the store, but still plenty of products. Some clearance items in at the moment (Sept-19), which makes brands quite cheap. Sells all sorts of clothing from coats to swimwear to sportswear, shoes, homewares, toiletries, bags, kitchenware and more. Friendly staff in the changing rooms, not as friendly on the tills. Based on Kingsway retail park, with plenty of free parking spaces, sometimes a bit busy though and hard to find one.”

“We had thing's like slippers etc. The staff were very friendly. It's a great shop to got on now.”

“Served by a very helpfuland patient lady called Gill. Gill spent time showing us how to spend a voucher and helped us to pick 2 items.”

“Have always had good service here right from when they opened many years ago. The shop now is a lot quieter than it used to be but still get good friendly service. Also a couple of the older members of staff often provide good advice and product knowledge and are happy to share tips on when certain products may be reduced in price. It'll be sad when this place goes (its rumoured to be moving into Sainsbury's...) So make the most of it in its present form whilst you can...”

“Nice to have this shop in the hospital and Handy to pick up items on leaving or for your visit.”

“Always get what i need in the food hall.... and the blueberries were the best I've tasted in a long while x”

“One of the bigger Matalans we've visited, our closest one is Grimbsy #wolds #lincolnshire #GoogleGuide”

“Very positive experience. Exchange t-shirt for another size. Staff very helpful and straightforward to exchange. Great selection of clothes and a good vibe. Thanks”

“Today popped into Argos Swadlincote.Chloe was amazing helping us through our purchase. Great customer service,thank you for all your help.”

“Shopping Centre in one of the historical Mills in Belper, Derbyshire. Accessibility - there is a lift in one corner of the Mill, a small car park in front. A whole range of stores and eateries including: # clothes # shoes # bedding # kitchenware etc. Car Park - small one to the front with parking for disabled. Larger retail Car Parks near by. Toilets - inside the Centre.”

“Staff are always friendly. I think the manager or deputy manager helped me to get WiFi which is extra miles, she's friendly and quick, so that I can check my argos account online in the store. She also took her time to explain to me tu clothing and argos text are different which is nice.”