Argos Uttoxeter

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Reviews

1. Keely Danks ★★★★★

   I was more than pleasantly surprised with the service I received this morning. I had a problem with the stand on a TV I had bought for my daughter at Uni. Oliver went above and beyond to make sure that the problem was solved and she had another stand. He was so pleasant and helpful and a credit to the Uttoxeter store.

   1 month ago
2. Chris Smyth ★★★★★

   It's just another Argos. I've never had any problem at all with any of them whether buying or returning something (very rare). I like that you don't have to speak to anyone apart from a "Thank you" when handed the ordered item. It's even better since you can pay whilst sitting at home making the order on phone app. So you don't have to have a convertible with staff member. My kind of shop!

   almost 2 months ago
3. Sam Gibson ★☆☆☆☆

   Went in to buy a present for my wife. Ordered on the machine and went to the counter to pay with cash. I then had three members of staff all whispering to one another whilst checking my notes in front of other waiting customers. I understand they have to be checked but this did make me feel like a criminal the way they did it. Taking notes out the till to compare with mine. After I stating all this makes me feel like a criminal i got deflecting comments saying well basically it doesn't matter because this is policy. After keeping silent and taking my product and leaving the store I still faced comments being shouted at me as I was leaving through the door. Didn't hear what was being said but I'm sure it was more exclamations of her innocence because she followed policy. There's better ways and more courteous and respectful ways of doing things I'm sure. I'm never using this store again. What a horrible experience just because I payed for something using legal tender. Who expects to be leaving a store after a purchase embarrassed after having all eyes on them for doing nothing wrong at all.

   almost 8 months ago

1. Max White ★★★★★

   Served by a very helpfuland patient lady called Gill. Gill spent time showing us how to spend a voucher and helped us to pick 2 items.

   1 year ago
2. Emily Lovell ★☆☆☆☆

   Awful customer service! Rude and unhelpful woman named Kim. Customer service is nonexistent. Feel sorry for the lady and young lad who had to work with her . Still fuming at the death stares and raised eyebrows from her all because I had a large order with different collection codes. Didn't want to help me with my order and made sure I knew she was frustrated. Definitely needs a new job somewhere not working with people . I wouldn't trust her with animals either.

   almost 2 years ago
3. Adam Wilson ★☆☆☆☆

   Bad experience. TV price dropped from £649 to £379 within a week. I bought a second at the cheaper price, with plans to return the original (still unused but had opened box) and get a refund. However, some slight issue with the original box, they wouldn't accept the box that was for the TV as it was from the second purchase (issue with serial on a tiny/removable sticker), despite being EXACTLY the same TV (they agreed and confirmed) and still within the cellophane and all other packaging - it had not been opened, and I had receipts for both purchases from them. Ultimately, I've ended up with two TV's due to a staff member that seemed emotionally upset/angry. Will never purchase from Argos again. And the real issue I have with all this, I was accused of 'fraud' and interrogated over my story, as apparently I had claimed the box had 'never been opened'. Whether that's true or not, I do not recall my exact words, I hadn't realised we needed water tight reasons as it's an innocent/genuine return. Either way, I had meant something along the lines of the TV not being opened/used at all (it still had the film on the screen, padding, remotes still sealed in original packaging, had clearly not been used, etc). She then felt the need to tell me that I wouldn't be able to get a refund on the more expensive version anyway - no idea why. It was the original TV purchased at the higher price I was returning. Madness. Argos, you can do better with your staff onboarding/management.

   almost 3 years ago

1. Mark Barnett ★★★★★

   Returned and exchanged a faulty item, the young lady (SAM) who served me was extremely helpful, polite and very friendly.

   almost 3 years ago
2. maksimilian ★☆☆☆☆

   A couple months ago I walked into this store when it was closed and I caught the male manager getting raw dogged by some bloke. I left immediately, the manager chased after and challenged me to a fight. I’m 98% sure I ran faster than usain bolt that day.

   almost 4 years ago
3. Emma Jane ★☆☆☆☆

   Aggressive, pedantic male store manager. Refused to hand my husband's order to him despite my husband showing him his UK driving licence. He actually threatened my husband and challenged him to a fight. The store manager said it would have been a different matter if my husband hadn't have had our child with him. We are escalating this further. Outrageous behaviour from a person abusing their power during what are already difficult times for everyone. How do people like this make it to a managerial position?

   almost 5 years ago

1. Yi Jone Li ★★★★★

   Love the new ordering system. Search for your items on a tablet, choose a word to give to the pay till operator. Before you even pay for the item, its ready for to collect. Excellent, fast service served by friendly staff members.

   more 8 years ago

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