Herring Shoes

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Reviews

1. Katherine W ★★★★★

   Phoned ahead and requested to pop in and try on some formal men’s shoes for our wedding. All the team members were incredibly helpful and kind, and we got to try on a lovely selection of shoes with different width options. Tony helped us out and was fabulous - knowledgable and very friendly. We found the perfect pair of shoes, bought them there and then and will definitely buy again in future from the website! Thank you again :)

   almost 3 months ago
2. Mike ★★★★★

   I needed some shoes for a funeral and accidentally ordered them to the wrong address. I contacted the shop by phone and they rectified the mistake and sent an immediate confirmation email. They also upgraded my delivery from 48 to 24hrs for free due to the circumstances. I will never forget that. I can say Herrings deserve their great reputation and come highly recommended from me - a great place to buy real shoes. The shoes are also really nice. I doubt I'll buy shoes from anywhere else now.

   almost 4 months ago
3. fixingbones ★☆☆☆☆

   Advised on purchasing a pair of Carlos Santos shoes saying that they were the same quality a Cheaney. I went ahead. After wearing the pair on maybe 15 to 20 occasions, I noticed loss of colour on the toe caps and vamp. Also noticed that the leather superficial layer was lifting off the undersurface. Given advice by Sean who basically told me that some chemical had come into contact with the shoes. After long emails, they decided that the customer was wrong and that was it. £300 pounds on a pair of shoes rendered cosmetically unwearable compared to all my other shoes, some older and much cheaper. Anyway, I told them put them in the bin. Was told by Chris that Herring own brand is by Carlos Santos. It seems from other reviews that their own brand i.e. Carlos Santos aren't that great. Cheaney they are not. They aren't even up to Loake standard, even the Design range. Basically they seem happy to lose a good customer with a genuine complaint. Very poor show all round. Will not be buying from them again.

   almost 11 months ago

1. Tom Gilchrist ★★★★★

   Have bought a number of shoes from Herring. Each time, the quality of shoes and customer service is above and beyond anyone else. I had to return some of the pairs due to sizing issues (my fault) and they were fantastic. Don't buy online with big international retailers. Buy locally or online from Herring. Cannot recommend enough.

   almost 3 years ago
2. Russell Chapman Esq. ★★★★★

   First time buying from them. I bought the Elm Small Travel Bag. Delivery was fast and the quality of the bag is excellent. The way the bag was packed for delivery was very good too. Definitely worth the 5 stars.

   almost 3 years ago
3. A. F.-M. ★★★★★

   Bought 2 pairs (Loake brogues & Cheaney Oxfords). The online shop has a large array of brands, some of which are difficult to find online or in local stores. As mentionned by many others, consumer service is excellent; exchanges are processed swiftly and with great care.

   almost 3 years ago

1. Joseph Stanley ★★★★★

   Undoubtedly one of the very best online retailers of shoes and accessories I've ever come across. Bought 2 pairs of church's shoes from them recently, with excellent customer service and first class delivery. Lovely freebies with my order. About to order again

   almost 4 years ago

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