Electronic Centre Sound & Light

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Reviews

1. hannah ferguson ★★★★★

   Been shopping at Electronic Centre for years! They've a great team on hand always very helpful, quick to respond to any queries and a fountain of knowledge on all things electronic!

   1 month ago
2. Mario Spoljar ★☆☆☆☆

   Collect my cdj 2000 after repair, unfortunately they have not replaced the encoder with the new one they just charged me £118 for repair. On phone a week ago I have been told how they’re ordered new encoder. But it looks like they just did fast fix of old one. No invoice with repair description until requested. No deduction on full bill amount of £40 as is stated on job ticked. I’ve been cheated on this repair and I feel like they steal my money. I am not happy with this service After the call to report unprofessional behaviour and missing parts from device (picture taken in shop when device left for repair), at 9:00am on 14.06.25 I’ve been treated by Police of one of the employees. Well done shop and Belfast As you wrote bellow, warranty of 3 months on repair. I request replacement. All new parts are have 1 year of warranty. Thanks for this admitted statement that you repair and not replace the encoder, but charge me as a new one. Really nice confirmation, bravo.

   almost 7 months ago
3. Aidys Tunez ★★★★★

   The very best of service and support from the staff with purchase of pioneer djs set up and few extras. Very knowledgeable and willing to demo all equipment. Made sure I'd everything needed to simply plug and play . Thank you guys.

   almost 10 months ago

1. Barry Ewing ★★★★★

   Great customer service. Denon SC4 live is an outstanding peice of equipment. I highly recommend and will definitely be using again

   1 year ago
2. Boo Tube ★☆☆☆☆

   Ordered a speaker been 4 days not not heard anything from them, not even replied to my email. Will claim money back on my card. Do not use them

   almost 2 years ago
3. Judith Henderson ★★★★★

   Fab store with amazing customer service. Didn't know what I actually needed and Mark took me through all the different options and showed me how to set everything up. Great selection of products and even had enough of everything to me to buy there and then and their customer service is just next level.

   almost 2 years ago

1. Saulius Gurbininkas ★☆☆☆☆

   Would not recommend. I usually never leave any negative feedback anywhere, however I thought I will take my time for this one. Sold an Item with ''Next day delivery' option while being out of stock. I've asked them what's happening through the email after 1 week of not receiving anything, but been told that item is stuck at customs and should arrive within few days. Nothing happened for another few weeks, no replies to emails either. However, surprisingly they were able to reply within 20min. when opened a case in Paypal. (I've also been asked why did I have to open a case at all?) Got full refund and waisted 3 weeks.

   almost 3 years ago
2. Simon Wilson ★★★★★

   Arrived at 9am with several problems inv. speakers/lighting that had cropped up before big NYE event we are hosting this evening, left at 10.05am with both issues resolved :- ) Absolute gents, quickly and efficiently done right there on the spot in front of us. Really saved our bacon and we left chuffed with the train back on the track ;-) Used before and will use again and again! Cheers fellas!

   almost 3 years ago
3. Douglas Paterson ★★★★★

   cracking after sales service from Mark and the team. Mark had my DMX controller back in the shop to investigate a problem, and also helped multiple times by email and phone trouble shooting. Turned out the problem was with my home wifi all along but he was extremely patient and helpful. Wouldn't hesitate to use them again.

   almost 3 years ago

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