Great costumer service and prices very polite staff and great prices only complain is that they dont have enough batman figures
I really like this store and the staff were always helpful. One time a staff member said I didn't have the right type of £20 note so I phoned my dad to use his card but he realised he was mistaken and it was sorted. I also get what I'm looking for and the staff are friendly and helpful. It has every comic you can think of and toy . It has a brilliant horror section too.
Ignorant male staff member at till... Walked in spoke with the female member asked if there was any labubus available for my daughter, she pointed the last two available to me. I told her I'm going to send a picture to my daughter to make sure she was happy with that one, female staff replied "ok' and moved one step to my left to allowed the people behind me to be served... As soon as I lifted my mobile and took the picture the male staff member turned his back to a customer he was dealing with and started questioning me. "What are you doing" "You have to ask for permission to take photos its store policy" I challenged his approach and told him he's being quite aggressive and it's for my daughter, which he replied again "it's store policy to get permission" Shocking attitude towards a customer planing to spend around £300 on gifts for my kids...over a picture of a doll being sent to their child. I've shopped in forbidden planet on and off for years and the aggressive manner this male staff member had is just a joke... He got involved in something that had already be sorted with the female staff member and myself when I first walked in.
Absolutely filled to the brim with all sorts of nerdy/geeky merchandise. There are two floors: the bottom is filled with miscellaneous items including various figures and toys, gifts, mugs, keyrings, plushies, Japanese sweets, card game booster packs (pokemon, MTG etc) and similar items. The second floor is almost completely dedicated to comics, graphic novels and manga, with a few board games and novels thrown in for good measure. Well worth a gander for all nerds/geeks!
A large store with a great supply of back issues. Staff were always helpful.
I used to be really impressed by this store until after 2019. It's hard to find certain manga and light novels due to supplier shortages. Restocking's are left ambiguous whereabouts in Waterstones or Book Depository I can order from a waiting list. The store is oversaturated with Funko Pops, Doctor Who, and Marvel. Not to mention, the prices are way above MRRP. I feel like the store only appeals to Redditors and the Chinese Gunpla collectors. Reviews indicate the staff are bad tempered or unhelpful, I personally never had a bad interaction from staff.
Aw this store is fantastic my grandsons favourite place ever i think compared to other stores that sell similar items this has the most reasonably priced items. Very helpful and friendly staff we all love a good look around
The one in Dublin is a little better in my opinion for Anime fans, not as much Manga in Dublin but they have the first volumes a lot more which this one seems to never have. Also the selection of anime figurines is pretty lacklustre in the Belfast store compared to the Dublin store
The staff can be rude... I asked today if they had a christmas returns policy as I wanted to buy an expensive bag as a gift but the guy said he'd never heard of it before. He then said I'd have 2 to 3 months to return it... But when I looked online it only said 28 days. So I'm convinced he just told me that to get a sale and just hope that if or when I needed to bring it back, I couldn't. Lost my business... Going to buy it elsewhere. Grumpy staff...
Forbidden Planet International is located at 52-54 Ann St, Belfast BT1 4ED, UK
You can contact Forbidden Planet International at +44 28 9043 8744
You can find directions to Forbidden Planet International by following this map link