The Brown Bear Coffee Shop

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Reviews

1. Leigh Burley ★☆☆☆☆

   Ordered delivery from Uber eats drinks arrived spilled everywhere and melted. Packaging is grossly insufficient

   almost 7 months ago
2. Emma Riley ★★★★★

   Beautiful clean coffee shop serving beautifully presented nice clean food. Staff really friendly. Food lovely. Really nice food and drinks menu with something for everyone. I've just had a beautiful fluffy jacket potato and side salad. Portion amazing. Presentation lovely. Salad really nice with variety of different items. Really enjoyed. Also nice little gift section with a selection of really nice gift ideas. Definitely recommend this place. And even better in my opinion now its moved to ground level as more accessible for everyone.

   1 year ago
3. Eloise Roberts ★★☆☆☆

   My daughter, grandson and I visited for a quick lunch yesterday. It was my first visit and I wasn’t impressed with the service and atmosphere. As we first entered, my daughter and I struggled to carry my grandsons pram up the stairs but we made it, but as doing we unintentionally closed the door to the coffee shop entrance. There was a lady behind the counter, who scoffed at a young female assistant, and demanded that she went and Opened the door that they (meaning us) Had left closed I apologised for this, but the lady behind the counter did not even look up from what she was doing. I then made my way to the toilet, but without thinking, walked to the men’s the lady behind the counter, without looking up, shouted that the men’s I laughed to myself Apologised and went to the ladies entering the toilet. A strong smell of urine hit me and the hand dryer was broken. We ordered our food. My daughter chose the eggs Benedict which was lovely. I chose the cheese and chorizo baguette which was not as I expected. I was expecting diced chorizo but the baguette came with sliced packet chorizo which you buy cheaply from the supermarket. It was okay, but nothing special. My grandson sat happily in a highchair, or be it slightly dirty, which I had to wipe down with antibacterial wipes from my handbag As we arrived late, we did not realise the coffee shop closed at 3 pm. I was still eating my food which was served to me at 2:45. My daughter and I were engrossed in conversation when I looked up and realised it was very quiet. I looked at the clock and Realised it was 2:57 pm And the rude lady behind the counter cleaning around the area and scraping chairs across the floor, frowning at us. I advised my daughter that I think they close at 3 pm and we should leave so I left my lunch and the lady came straight over to our table and cleared the dishes away before I even had chance to put my coat on. The lady said goodbye, or thank you for coming, and I felt very unwelcome. We then struggled down the stairs again with the pram with no offer of holding the door open. I have been advised that the lady in question is the owner, and I feel her customer service leaves a lot to be desired The café itself was okay and sold beautiful gifts, but we did not get the chance to look. I will not be returning and would not recommend. I did want to give one star on my review, but it would not allow me!

   almost 2 years ago

1. Tracey Dixon ★★★★★

   A fabulous cafe, lots of fabulous food choices... hot/cold meals and snacks/cakes. Great choice of drinks too. A brilliant little gift shop... lovely/funny Derbyshire slang gifts and decor up around the cafe. Highly recommended. Stairs up to the lovely cafe.

   almost 3 years ago
2. Karen Bilbie ★★★★★

   Lovely coffee shop, situated in the heart of Ripley, with its own little gift shop full of hand made decorations, chocolates, jewellery and other gifts. The staff are very friendly and they serve a very nice coffee, just to my taste! There is a tasty menu and fabulous range of cakes to choose from. Would highly recommend popping into this quaint coffee shop while you're in the town.

   almost 3 years ago
3. Yvonne James ★★★★☆

   Whilst the service is very slow both the coffee and food were lovely however upon a request for extra butter unbelievably I was charged £1.20 for 2 pre wrapped pats, shocking!! I would go again but skip the toast!

   almost 3 years ago

1. Ben Secker ★★★★★

   Great food and lovely cafe. It was decorated well and there was a shop inside the cafe as well. I had a cooked breakfast and mango smoothie. These were both very tasty and filling. The cost is on the higher side but I think it is good value for what you get.

   almost 3 years ago
2. Claire Gamban ★★★★★

   Lovely little coffee shop, the ambiance is homely, the food is lovely and the staff were very helpful. We had soup and a sandwich which was very tasty and fresh, then we shared the fruit and cake platter and there was plenty for 2. The food and coffee was delicious and we will be returning very soon. Covid safe too.

   almost 4 years ago
3. Claire Green ★★★★★

   Lovely little coffee shop, the ambiance is homely, the food is lovely and the staff were very helpful. We had soup and a sandwich which was very tasty and fresh, then we shared the fruit and cake platter and there was plenty for 2. The food and coffee was delicious and we will be returning very soon. Covid safe too.

   almost 4 years ago

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