I used Friends PRO Services and was happy with the high standard of the work and the cleaner provided. Everything was done as agreed and very professionally. I was also impressed with how efficiently the booking was handled by the office and the excellent customer service throughout.
Great company - I hired them to do a deep clean of the apartment we rented when we moved out. Their communication leading up to the day was excellent. They arrived on time, and did a brilliant job. They were honest about time needed and clearly worked very hard. Would recommend!
Friends PRO Services did a solid job with our standard cleaning. The team was punctual, polite, and left the place looking neat and tidy. Good value and reliable service overall.
We have had cleaners from Friends PRO services for many years and each and every one has been excellent. Work is done to a high standard and quickly. The house is always spotless after their visit. The support and commination ftom the office staff is also very good. Messages are provided quickly and responded to without delay. Substitute cleaners are always offered if our regular person is away. We can absolutely recommend Friends PRO services to anyone. As they say, they really are a PRO service indeed.
Thank you to the Amazing Friends Pro cleaning team for our first one off move in clean. I booked the day before and was so pleased that they had last minute availability as we had just moved homes and the conditions were awful. They came in the morning and cleaned the whole downstairs of our house like it was brand new! They did such a fantastic job, a team of hard working women. There were no complaints whatsoever. I am so grateful for their services and I will 100% be using them again. Would highly recommend.
Although I only use this company’s cleaning service, I have used it for several years and I think it provides an excellent service to its clients. The cleaners it provides have been great at their work and the company has been meticulous in keeping me informed whenever a cleaner has needed to be replaced or temporarily substituted. I feel its charges are very reasonable for the quality of the cleaners and of its admin services. The company is also excellent at keeping in touch with clients’ needs, whether by phone, email or in person. I strongly recommend it.
The company is very professional, and the cleaner that has been assisting us over the last two years is brilliant and extremely accurate. I definitely recommend it! Daniele
Friends cleaning agency were quick to find us a cleaner at a time that worked for us. They are always responsive to emails and good communication. Our cleaner Mariia is great, very reliable and does a really good job the house always looks lovely after! Would definitely recommend.
I highly recommend this company! I had booked in their deep clean services in mid august, the date after my kitchen was suppose to be completed, but due to unforeseen circumstances I had to rebook the services (about 4 different times!) and a later date in mid September finally happened! There were really accommodating and I was really happy with the clean! They came on time and the lady spent 8 hours cleaning my house thoroughly. They were really professional and even got rid of all by rubbish in the bins! Really impressed and will definitely use them again! Thank you Bogusia and your team!
Really poor experience with Friends Pro Services. The cleaning is good but professionalism of the cleaner was worst I've ever had in the service industry. The cleaner was booked to come for 13:30 and showed up at 13:00. I was on a work call when she arrived and was unable to answer the door. When I let her in at 13:15, 15 minutes before her scheduled time, she didn't greet me but became angry with me because she had been waiting outside. I explained that she hadn't been booked to come intil 13:30, and I was on a work call and unable to answer the door. She again was extremely rude and angry, and complained she has other things to do and jobs to be at and that I was wasting her time. I was absolutely appalled someone would come into my home and treat me with such disrespect. Marta, the owner, was good to deal with and apologised for the rudeness of the cleaner, and made the cleaner apologise to me as well. I was still charged the full amount, £57 for 3 hours of cleaning, and I was a little shocked I wasn't offered a discount after such a poor experience. Thought I appreciated the apology, I didn't feel it was genuine on the cleaner's part and I won't be using this service again.
Friends PRO Services is located at Unit 7, Hill View Studios, 160 Eltham Hill, London SE9 5EA, UK
You can contact Friends PRO Services at +44 7876 084047
You can find directions to Friends PRO Services by following this map link
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