SpaDental Saltash

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Reviews

1. Dominic ★★★★★

   Brilliant with the kids. Lovely Male dentist and assistant really friendly and warm.

   1 month ago
2. Jo Turner ★☆☆☆☆

   I do not recommend at all. Appointments are constantly changed at the last minute and when you do finally get to have your appointment you end up waiting for 1.5 hours. If you do see the dentist she is rude and heavy handed - I have zero problems going to the dentist so dread to think how a nervous patient would fair with her! She's was trying to ask me questions while simultaneously digging an implement into my gums and wondered why I didn't answer. The last straw was when I was 3 minutes late and the dentist wouldn't see me (10 days post partum after they changed my appointment again!) I never had the x-rays I paid for and they would not refund. Head Office were supposed to call to discuss but never did. Overall, avoid avoid avoid!

   almost 4 months ago
3. Rachael Talbot ★☆☆☆☆

   Awful . My kids have been to this dentist the last year. They do not do well with children with additional needs. No accommodation for quieter times or more time in an appointment. The nhs seem to be ok with leaving autistic children to be in pain for 18 months while neurotypical children can be supported immediately.

   almost 5 months ago

1. Sh ★★★★★

   Around a year ago I signed my kids up to the nhs side of this dentist. Their other dentist would only see them every 3 years so registered them with spa dental. I can not fault them at all. They are seen every 3 months. my girl had a filling and the dentist was so lovely with her. Took my boy in today who, admittedly is very squeamish and needs a plaster for a needle prick scratch. This was his first filling and I 100% did not think he would do it. The dentist put him right at ease. Talked through the process, let him take breaks ext. the filling was done successfully! They haven’t had any problems with waiting times, treatments or anything. Just a really great service. Staff are really nice. Absolutely would recommend

   almost 5 months ago
2. Su Frost ★☆☆☆☆

   Had a positively dire experience here. Went to ask for help with a broken tooth but they were not interested as were more keen for me to have full dentures at almost £3000. Have already got dentures which are perfectly fine. The dentist was nasty, rude and abrupt, made me feel awful, and I paid £100 for that dubious pleasure. Whatever charm school she attended owes her a very large refund. Asked me to come in earlier than my appointment as someone was ill and then left me waiting for an hour. Wouldn`t have given one star but cannot post without doing so.

   almost 11 months ago
3. Jonathan Huntly ★☆☆☆☆

   I have been a patient at this practice for several years and have put up with the poor customer care for years. Sadly as it has now changed from NHS care to private this is no longer acceptable. My last few dental appointments have all been cancelled at the last minute and this is no longer acceptable. Trying to rebook an appointment is not straightforward. With respect; if you are trying to run a private healthcare company then you will need to raise your standards as this is not competitive.

   almost 2 years ago

1. Gabriela Kaya ★★★★★

   I honestly think that Simona Nitulescu is the best dentist.

   almost 3 years ago
2. Tara Hillson ★☆☆☆☆

   What terrible customer service the saltash branch has. I needed an emergency appointment but couldn't get seen for weeks and had the phone put done on me when i asked how much it was going to cost. I can put up with bad service for cheep treatment but when I'm forced to pay extortionate prices I want some customer care. Don't bother choose better.

   almost 3 years ago
3. Adam Knott ★☆☆☆☆

   Been an nhs patient her for years and was always over the moon with the service UNTILL they were taken over by spa dental. Since then they have lost their NHS dentists and tried charging me private. Not happening. The service has really dropped so disappointing how they treat their long standing patients.

   almost 3 years ago

1. tim peters ★☆☆☆☆

   I have serious problems with my mouth, bad teeth, gum disease and bone disease in my my jaw. I was quoted £45.00 for an initial consultation. It ended up £125.00 with x-rays. I also had a very bad abscess in my face going from my mouth up to my eye which they would not treat without payment. I was then quoted nearly £ 4000 to sort my mouth out and they would not even help me with the pain unless I gave them money. Being in Saltash they rely on the elderly because they think they have money. Even the equipment in the surgery was rusty. Please don't go there, they just want your money.

   almost 3 years ago

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