After an awful experience with Vicky at the Bentley Bridge store, I went to the Wolverhampton St. Marks branch where I was helped by Janet. She was absolutely amazing from start to finish — patient, kind, and genuinely caring. She worked with Apple to get the reference number needed, kept me informed the whole time, and even checked if I was comfortable before serving other customers. She completely turned my stressful day around and made sure everything was resolved properly. Janet is a credit to Argos and a perfect example of how customer service should be. I left this store feeling listened to, respected, and valued. If you want helpful staff who actually care, come here and ask for Janet.
Reviews
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Zena Yousaf ★★★★★
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Jordan ★★★★★
⭐⭐⭐⭐⭐ My experience at the Bentley Bridge Argos in Wolverhampton was absolutely atrocious and left a very sour taste in my mouth. However, after speaking with Janet at the St. Mark’s Street Argos (inside Sainsbury’s) in Wolverhampton, she completely turned things around. She was polite, professional, and incredibly helpful, providing the correct information and making sure my refund was processed smoothly. Janet is fantastic — a true asset to Argos — and a prime example of the customer service people expect. Argos needs more customer service advisors like her. Absolutely brilliant.
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Toya Mel ★★★★★
The lady who assisted me today with my headphone warranty claim and purchase was incredibly helpful. The whole process was seamless, and the customer service was wonderful. No complaints. Thank you!
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Beniamin Bobric ★☆☆☆☆
TOTALLY DISGUSTED! Learn what Consumer Rights Act 2015 apply for and acknowledge you are not above the law!!!
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Harpreet Madhar ★☆☆☆☆
Absolutely appalling service from Lata at the Argos store inside Sainsbury's in Wolverhampton. Not only was she rude, but she also displayed anger towards me, which was completely uncalled for. I was taken aback by her aggressive tone and condescending attitude. As a customer, I expect to be treated with respect and courtesy, especially when I'm trying to make a purchase. Lata's behavior was unacceptable and left a sour taste in my mouth. Until they take steps to improve their customer service and train their staff to handle customers with compassion, I'll be taking my business elsewhere and advising others to do the same." Is this to your liking, or would you like me to make any further changes?
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Trilly ★☆☆☆☆
Visited this Argos store this evening where I was rudely served by a young Asian fella who was apparently a manager, probably in his late 20's, early 30's. While attempting to converse with the customer service agent, he treated me very disrespectfully by rudely interrupting me many times, by speaking over me and invalidate points I was making. Numerous occasions I had to ask him to change the tone at which he used towards me as I found it very rude and hurtful as a customer. This gentleman was completely unhelpful, and refused to assist me in the way I deserved to be as a customer. I will be making a formal complaint to the Argos head office as this behaviour is unacceptable and quite frankly unfair and does not represent a good business model of the company. Never had I ever had any issues in this branch with any members of staff up until now.
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Steef Rock ★☆☆☆☆
I went to this store today And I have very bad experience I was waiting in the queue and then member of staff call then she asked me to go back to the queue but I found myself heading to the queue again and then a member of staff call me again and she asked me to go back to the queue when I ask him to just serve me and let me leave the a person name Dan from Argos staff told me lower your voice or I will ask you to leave I was just talk normally and I was just trying to explain that's the third time to be in the queue This person need to be trained how to took to customer I will never use the store because I think the People in this store are very rude
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Kitty's Here Kittys Here ★☆☆☆☆
Dont tell me if Argos is still open.
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FAQs
What is the address of Argos?
Argos is located at Raglan St, Wolverhampton WV3 0ST, UK
What is the phone number of Argos?
You can contact Argos at +44 345 850 8903
How can I get to Argos?
You can find directions to Argos by following this map link