Calweton Veterinary Group, Looe Veterinary Care in Looe, West

Reviews

1. Mark Campkin ★☆☆☆☆

   We recently moved locally and registered our 16yr old jack russell with the Looe branch. In total she had four visits to the vets and all were of a good standard of care. The last couple of visits were because she had become ill and despite vets best efforts they could not be sure of the cause. When I got her home after her last visit I found a large tick attached to her throat, I contacted the practice and asked to speak to the vet who treated her, I was told she will call me back and after waiting two and a half hours I decided to visit the practice, the reason being they were due to close in 30 minutes. I would like to be clear at this point I have no issue with any of the vets or staff at the practice, my only concern was the vet who treated her was made of the Tick to ensure she was getting the best care with all the facts. After wating a while one of the nurses handed me a phone and said a vet at our callington branch wants to speak to you, he introduced himself as Hamish and I presumed he was a senior member of staff, I explained what had happened and said I'm not here to complain his immediate responce was "well there was no need to say that then was there" this was was from a vet I had never met before and had not had any involvement in my dogs care, he was clearly on the offensive and showed no empathy, the remainder of our conversation went very much the same, in my opinion he had no interest in the dogs care and was clearly on the phone with intent to deal with what he thought was a problem. This is really unfortunate as we have been happy with the standard of care up to this point but I'm afraid knowing our dog could have her care decided by Hamish is not acceptable.

   almost 8 months ago
2. Joanna Morris ★★★★★

   We have used Calweton Vets from the very first week's of our lovely dogs life to the very end. 15 years of excellent service both at Callington, and more recently Loee. Thank you for always treating him with care, dignity and compassion.

   almost 10 months ago
3. TAMARA FOGG ★★★★★

   Just wanted to.say a massive thank you to everyone at Callington who helped with little Winnie today. She lost a claw and was feeling a bit poorly but the staff were so lovely and efficient, she went away a very happy puppy. Thank you.

   almost 11 months ago

1. kate mawby ★★★★★

   Yesterday was my first visit to Calweton Vets in Looe with my two kitties. I was so happy that both the lady at reception and the vet were warm, friendly and cheerful. Throughout the whole experience, I was made to feel like a valued and welcome visitor and that my cats’ comfort and health were considered paramount. I know that finding a new veterinary practice after a move can be somewhat daunting, especially when you’ve used somewhere happily for many years, but after my experience yesterday, I feel like I’ve struck gold.

   1 year ago
2. Delilah Rose ★★★★★

   Excellent service, staff are friendly and really helpful. Very pleased with the quality of care for my cats.

   almost 3 years ago
3. Lesley Jones ★★★★★

   I had to take my dog to see a vet whilst on holiday and was given an appointment the same day. I’d just like to thank everyone concerned for their professionalism and kindness and would highly recommend Calweton Veterinary Group in Looe.

   almost 3 years ago

1. Barry Bridgeman ★★★★★

   Our toy poodle Freddies microchip came out whilst holidaying in Looe, I took him to Calweton where he was assessed and a new chip inserted, the staff were professional, friendly and helpful. I wouldn't hesitate recommended them or using again if the need arises. Thanks again!

   almost 3 years ago
2. Scheherezade Nath King ★★★★★

   Our little Frenchie developed an itch in her ear which made her very uncomfortable. We were away in Cornwall on holiday and thankfully found Calweton in the town up from us. They gave us an appt for the next day and were seen to on time. She was given some meds and ears cleaned. She is much better now.

   almost 4 years ago

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