My daughter went here today to buy some scratch cards. She was asked for id. She is 39 and does not look under 18. She tried telling the woman serving who wouldn’t listen. She then found a card from the opticians with her date of birth, took it back, the woman got her manager who wasn’t interested, said id had to have hologram - total joke. Didn’t want to serve someone who is Irish! Absolute disgrace - never going to any of your shops again
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Reviews
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Des Driscoll ★☆☆☆☆
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Dayv Lonnen ★★★★★
The 5 ⭐ review is for nothing other than exceptional customer service. The prices in this store are through the roof but, when I was stuck in hospital with a phone and no working charger the very kind man serving on this particular day (21/1)25) went above and beyond to help me get exactly the correct type of charger needed. This on the face of it may seem pretty simple however ~ 80% of the chargers I have at home ( which are USB C as required) do not serve my Pixel 6a 's highly particular charging needs. The gentleman who served me not only recognized my situation/predicament and was willing to let me try the charger before making my purchase. After a long and painful 24 hours in hospital this little extra mile went a long way. A*
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Sam Harding ★★☆☆☆
Mixed experiences involving staff. I have been using the post office side recently and the two staff members have quite different levels of customer service. The gentleman that works there, perhaps the branch manager is friendly, helpful, chatty and nice to interact with. The other small woman with greying hair was abhorrent. No customer service skills at all and quite rude and unpleasant. She also left my package on the counter after the transaction was complete and only picked it up of I'd queried if it would be left there. The other ladies in there are lovely, I don't think they are PO counter staff though
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Sue Palmer ★★☆☆☆
Lovely shop, well stocked, but, my elderly father went to the till with a newspaper and was ignored for a while. When I said "alright dad", the assistant took the papers, scanned them and then looked away. Didn't tell him how much, no please and no thank you. He paid by card and we left. I was shocked at the lack of customer care from this particular lady. I wish I'd taken her name
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Gazza Bazza ★☆☆☆☆
Post office isn't well staffed not enough staff.
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Richard Symons ★☆☆☆☆
No baby milk or food sold here
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John Treleaven My Cornish Granny ★★★★☆
Only a small shop,
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swooshyburrito ★☆☆☆☆
High prices, bad services and they leave a note on the door "Will be back in half and hour" with no sign when this half an hour started!!!!
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Jonny Ulysses ★☆☆☆☆
Disgusting, rude, shameful service. I wouldn't send my worst enemy in there.
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FAQs
What is the address of WHSmith?
WHSmith is located at Morlaix Dr Derriford Hospital, Plymouth PL6 8DH, UK
What is the phone number of WHSmith?
You can contact WHSmith at +44 1752 792985
How can I get to WHSmith?
You can find directions to WHSmith by following this map link