The worst experience we've ever experienced,I and my pregnant wife went to this store yesterday evening to buy groceries ,we took what we need and went to pay, we put all the items on the till, one of the stuff on that till asked us, he said, are you guys put everything on the till, we said yes and he start looking at us and he said is there anything left in the basket he can see it clearly there's nothing left in the basket he started looking in our hands my wife bag,we were shocked when he said that and I asked him why he said that, he said we're checking all customers bag not only us, we stand there observing whether it's only us or everyone,the guy didn't ask no one except us,this guy accused us infront of people and he's very rude. We're disappointed,this is not nice at all, they shouldn't hire people like that guy and he should ashamed of himself he's there to work not to accuse people by their colour or appearance.
Contacts & Location
📍 Address: London Road, Boothen, Stoke-on-trent ST4 7SG, United Kingdom
📞 Phone: +44 800 977 7766
🌐 Website: lidl.co.uk
Photos
Reviews
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Abdulmalik Alhusen ★☆☆☆☆
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Gigel Dorel ★☆☆☆☆
This is one of the most poorly managed stores I have ever visited. There is always only one checkout open, even when there are around twenty customers waiting in line. The management appears to have little understanding of how to run the store effectively, which likely explains the frequent staff turnover. If the company is unwilling to invest in additional staff, it should consider installing self-checkout tills so that customers can complete their purchases more efficiently.
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Johnny guy ★☆☆☆☆
Went in this morning, queued up then they asked everyone to move to another till so I ended up being at the front ready, the cashier didnt bother opening the barrier and had a group of 3 customers at the end part were you pay.. im standing there waiting like a normal person and instead im just getting angry with the situation I was in which was unnecessary. Cashier never apologised.. only wanted nappies. Crap service...
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Vikki Connell ★★★★★
This is always a tidy and clean store, with helpful staff, it is well stocked and checkout is generally quite fast as well. Extra tills are opened swiftly if a queue forms. There is a good variety of items in store including middle isle special buys, special themes of food such as the recent Greek event, and the bakery is always a crowd pleaser! The bakery items are always soft and fresh, and great quality/size for the prices. I don't do a weekly shop here, but I stop in on my way past regularly for specific items such as lunches, drinks, snacks or to buy items from the special buys that I have seen advertised.
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Peter Wild ★★★★★
Low prices friendly staff well laid out and some fantastic deals off the middle Isles
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Kerry Beeston ★★★★★
Great place to get a bargain ,lots of choice and new things to try.
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iolanda macedo ★☆☆☆☆
Poor variety of products. Untidy. Hard to navigate through aisles when many disrespectful, bad smelling people are shouting to each other at a distance and do not give you passage even when you politely request it. This was my last visit to this Lidl.
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Mike Chorlton ★★★★☆
Easy parking. Far too many items with no price tag on. Specials hard to find and rarely any staff to ask. Too many spaces on the shelves. Lucky if I can get long life milk from there.
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Stephen Oultram ★★★★★
Cheap but it's lay out is not what I expected and I had to walk around a few times to find what I was looking for. I found an alternative to what I usually buy brand wise. But its not too bad and I will return as I need to save for the energy bills to come
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FAQs
What is the address of Lidl?
Lidl is located at London Road, Boothen, Stoke-on-trent ST4 7SG, United Kingdom
What is the phone number of Lidl?
You can contact Lidl at +44 800 977 7766
How can I get to Lidl?
You can find directions to Lidl by following this map link