Terrible delivery time and service. Couldnt change my delivery address and the guy on the phone hang up on me since I had to leave the address I put in since they took an hour to get my food cooked.
The food here is superb. Spicy chicken sizzler dish is fantastic. Everyone who has tried their foid whenever delivered, loves it.
First timer and yeah it was yummy a lot of meat for the price and came quick and delivery guy was polite
The only chicken shop that got delicious food. No tasteless chips or meat. Chicken Parmesan is a must try.
The word I would use to describe Steak N Shakes is "disappointing", it's not bad, the food tasted fine, it was just disappointing. I had a cheesesteak and a double smash burger. The reason I had both was that it was my first time going here and I thought the cheesesteak might not have very nice steak on it, I thought it might be fatty or something, so I got the smash burger as a contingency. Sadly, both were a massive disappointment and neither lived up to their name. The cheesesteak was just a normal burger chopped up and put into a roll, this is called a chop cheese and is from New York, not Philly as the name implies on the menu, that’s 2 things wrong with this item. A chop cheese is nothing like a cheesesteak, a cheesesteak should have thinly sliced pieces of steak with onion, NOT A BURGER, it’s even on the description of the item. If you’re going to advertise a Philly cheesesteak, deliver one, don’t butcher the name with a chop cheese, it’s depressing. The smash burger was an even BIGGER disappointment. A smash burger is exactly what the name implies, a burger that has been smashed, it's a very thin burger that is cooked mostly on one side to pick up colour, then flipped to have a touch of heat and finish cooking. The burger that I received was just a normal, takeaway burger, nothing about it was smashed. How can you even mess that up? You just get burger meat and flatten it out...it’s a simple as that. It’s even faster than cooking a normal burger so you’re just wasting your own time, as well as mine with this product. Now I’m sure they do make some good food, as I said, it’s tasted fine, I know people that have enjoyed the food from here, but if you’re going to put 2 very famous, very specific items on your menu, don’t mess it up and make something completely different. One photo is the "Philly Cheese Steak Sub - Thinly sliced beef topped with sauteed onions, american cheese, house sauce salad of choice" and the other is the "Double Original Beef Smash Burger" As you can see, they're the same burger meat.
Gourmet burgers and shakes are the best i have ever had food is 10 out of 10 mega combo was delicious and presented beautifully will definitely be going again
Steak N Shakes is located at 62 Market St, Longton, Stoke-on-Trent ST3 1BS, UK
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