Subway Restaurant in Northampton

Reviews

1. Ronnie Gardner ★☆☆☆☆

   Me and my girlfriend came here for dinner and decided to order on the app. We ended up having to wait an extra 20 mins after our expected time and it was only this long as I had to go up to the counter and ask about it, only to find out they hadn't even started it. When I asked if we could get a footlong cookie in compensation for the time I was told there was nothing they could do about it. Very poor service. Would never recommend this place.

   almost 9 months ago
2. Rhiannon Jones ★☆☆☆☆

   Shocking customer service, order on app and 25 minutes later they still hadn’t started my order. Due it not coming through on there machine because they hadn’t been bothered to restock it. No apology and no compensation and then my food was served to me like this. Very disappointed and will not be coming here again.

   almost 9 months ago
3. Dovile ★★★★★

   I've been here twice so far. First time still had the self-order machines. And whilst I don't mind them, the service was significantly slower. Second time round was excellent. The staff were incredibly friendly and attentive. Much prefer the old-style, seeing your order made system. The place itself is clean and well looked after. Great improvement overall and it's nice seeing Subway take on the customer feedback.

   almost 9 months ago

1. ibelongtoacjimbo ★★★★★

   The automatic counter has now gone and it works so much better again! Please never take it away again seeing the sandwich being made means far more willing to spend on more or extras. The staff (chap with beard always excellent for service and making) are so friendly and kind to my daughter and me. the sandwich was well made and seated area all clean.

   almost 10 months ago
2. Krystal ★☆☆☆☆

   Absolutely horrendous. Came here with my girlfriend for a quick meal, the sandwhich came half disintegrated, barely any steak and like warm. Worse though the floor was utterly filthy, they had 4 employees working on shift yet not even one of them could come out and clean. Every single table was dirty with rubbish on, there was meat on the floor, spilt drinks around the chairs, tables and bin area causing it to go on my shoes. I’ve been here a few times and it’s not usually bad like this. I went back to get the sandwich remade, and they told me all the sandwiches look like that after coming out the oven, which is even more embarrassing. After telling the employee the floor is filthy, he briefly came out to clear the tables, but left the spilt drink AND meat on the floor below our tables.

   1 year ago
3. Chris “Chris” Abdy ★☆☆☆☆

   Most painful experience ever. I don’t think they could have been any slower if they tried! Took 30 mins to be served and there were only 3 people ahead of us in the queue then I had to repeat myself 50 times as they couldn’t seem to understand what I wanted. I swear the guy doing the salad put the olive in one ant a time! I wanted to scream it was so frustrating! I think I could have baked the bread myself in the time it took. Also when did the menu change?! It’s rubbish now.

   almost 3 years ago

1. Stuart ####### ★☆☆☆☆

   Terrible service this lunchtime!!! The staff were arguing between themselves, fed up waiting, management didn’t care. I was fed up waiting Omer 10 minutes. Left them all to it

   almost 3 years ago
2. Sarah “Supersezza” Hamilton ★★☆☆☆

   Soooooo slow! Long queue, no sense of urgency, two servers no one could understand…added to the frustration! Nearly gave up!

   almost 3 years ago
3. Dawn Clowes ★★★★☆

   Bought cheese salad 6 inch sub which was tasty, the italian herb and cheese sub is really nice. Bought a foot long ham and cheese for my son. Popular place, long queue.

   almost 3 years ago

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