Reviews

  1. Jackie Halls ★★★★★

    Nice store nice staff

  2. Holly ★☆☆☆☆

    The manager Sophie was awful she needs to learn how to talk to people. She was very unhelpful and rude. All I wanted to do was change an item from size 12-14 to 10-12 and she refused. I’ll go to a different shop in the future and won’t shop there again. I do wonder how some managers get a job!

  3. Tom P ★☆☆☆☆

    I recently had a very disappointing experience at New Look Worthing store. I was browsing the store and found a few items I liked, all marked with discount prices on the hangers. However, when I got to the checkout, I noticed that the prices being charged were higher than what was displayed on the shelves. Not a single discount was applied either, even though the shelf prices suggested they should be. When I pointed this out to the staff, they did adjust the prices to match what was shown on the shelves, but what really bugged me was that there was no apology, not even a hint of concern. It felt like if I hadn’t been paying attention, they would’ve just overcharged me without a second thought. Honestly, this has made me lose trust in New Look. It feels like they’re just trying to pull a fast one on customers. I’m definitely going to think twice before shopping there again.

  1. Dritan Olldashi ★★★★★

    Excellent customer service, The management very helpful... my wife wash shopping with our 2 boys in New Look and she lost her handbag, we reported to management and they actually was able to find it through cctv cameras and the bag was actually stolen and was located on another store. I couldn't thank the management team enough for the effort they made to find it. Its clear to say the care for their customers. Thanks alot

  2. Wendy Langley ★★★★☆

    Could do with more staff on tills. Shop quiet 5/11/19 but had to queue for 10 minutes. Service great once I got there.

  3. Corrie Brown ★★★☆☆

    Nice selection of clothes, Customer service is not great, A young blonde lady went to find me something from the store room, but never returned i was left waiting for 20 mins.

  1. Denise Gander ★★★★☆

    Wish the girls on the counter looked like they were interested in their jobs. No interaction No smile ... other than that ok shop. Good sale on at the moment

  2. J KM ★☆☆☆☆

    No plus size, petite, or tall range in store. Their range is constantly getting smaller in this store, I can no longer find shoes in my size in there. The only thing this store is good for now is cheap jeans and getting ideas of what to order online.

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FAQs

What is the address of New Look?

New Look is located at Unit 2 66, 72 Montague St, Worthing BN11 3HE, UK

What is the phone number of New Look?

You can contact New Look at +44 1903 200560

How can I get to New Look?

You can find directions to New Look by following this map link

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