Went into the store Monday to buy some gloves, asked the cashier for a pair of scissors as I wanted to wear them, she used her teeth and spat the bits onto the desk , loud and very mouthy woman and certainly not professional
Disappointed with Peacocks at Worthing, Vicky and Alex in particular, the service was just awful. I've prepaid a pair of shoes and left with the cashier Vicky until the following day as I bought them on my way to a sightseeing tour to another town that date. Vicky assured me she would set my prepaid shoes aside and keep them in safe place and pass this to her colleagues so they're aware. Next date I came to fetch my shoes and was faced by some rude Alex, another cashier. He wasn't able to find my prepaid shoes and admitted they brought them back to sale. Without even apologies, he started reproaching and blaming me saying it was my own risk, in a harsh manner. He shouldn't be let facing customers not to damage the Peacock brand.
Whoever is the new buyer for Peacocks this year, well done. You have absolutely nailed it. The choices, the colours, the entrenched fashion and accessories are all amazing and there is something for all ages. The worthing store staff are so helpful and friendly.
Absoulte disgrace! Went in on Saturday, my daughter couldn't try anything on because they'd closed the changing rooms, so she tried them at home, no good, the sizing is ridiculous, I returned them Monday, I was greeting by a assistant who barley acknowledged me and didn't want to serve, she pointed at me then pointed to her male colleague who shook his head and pointed back at her. She sighed and served me, didn't SAY ONE word to me, or smile. Terrible service, awful clothes. No wounder people shop on line and high streets are dying.
Purchased a hat and socks and got 20% off great value
The worst customer service ever, been served by arrogant and rude customer service guy when tried to return unwanted item. Awful attitude .
Multiple problems with this place. I felt outnumbered by the women (sorry if that’s not allowed) Aaron said no,
Clean and (fairly )tidy could do with a greater range of larger sizes and perhaps a bit more accurate sizing otherwise I found it to be a good middle range store like a certain cinema star 'I will be back '
Managed to get big knickers for a rather large, elderly lady. Better still, accidently left my phone there. When I rang them. Dealt with it very professionally. Reunited with my phone. Very happy. Friend also very happy with the knickers.
Peacocks is located at 9, 11 Chapel Rd, Worthing BN11 1EG, UK
You can contact Peacocks at +44 1903 238811
You can find directions to Peacocks by following this map link