wagamama

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Reviews

1. Louis ★★★★★

   We’ve had an outstanding experience at this restaurant, our third visit, and every single one has been exceptional. The staff are fantastic, with a special thanks to David for his attentive and warm service! The food has been consistently delicious each time. We look forward to returning soon!

   almost 3 months ago
2. VocalVegan 1 ★★★★★

   The venue offers great food with vegan options and a friendly, attentive atmosphere, though the cloakroom areas could use improvement.

   almost 6 months ago
3. chrish mark ★★★★★

   Visited on 17th of July and got served by bobbi (I believe as per says on my receipt), 10 out of 10 customer service, fast service Pricing is fair and transparent - definitely value for money

   almost 6 months ago

1. Agnes Iacovazzo ★★☆☆☆

   Usually always love a Wagamama’s, but this time did irritate me a little. I ordered the pork belly ramen (which is not the cheapest). Usually, the best part of the ramen for me is the tea stained egg. The gooey egg yolk in the broth with noodles, YUM. But the waiter brought out my ramen with the egg so overcooked, parts of it were BLACK. I called the waiter back and asked if I could have an egg that was runny and not overcooked. He went and asked in the kitchen for me and returned and said all the eggs are like that this evening? I was confused on why they couldn’t just boil another egg? And also why they are happy serving them all like this for the whole evening? He did then offer to speak to the manager about taking it off the bill as I said I wasn’t going to eat it. To which he then returned after speaking to the manager and informed me they can’t take it off the bill as it’s included in the price of the ramen and just said “is that okay?” And he said nothing else. Fine they can’t take the price of the egg off of the bill but maybe it would have been appropriate to have been offered a drink on the house for the inconvenience? Not trying to be a snob but I also work in hospitality and I would not be happy serving that to paying customers. I’m disappointed that nothing was done to rectify it, although I appreciated the small amount of effort to do so. Also the actual ramen itself was not very hot. As I said, usually it’s great and I enjoy the food. But definitely not this time.

   almost 8 months ago
2. Billy Furze ★★★★★

   We had dinner here last night for my girlfriends 30th birthday and from moment we arrived the staff were amazing, very accommodating to all of our needs and extremely helpful. Combining this with delicious food and a lovely atmosphere means we all had fantastic evening, I cannot wait to return!!

   almost 2 years ago
3. Jewel Ike-Obioha ★★★★★

   We decided to visit on a Saturday night for dinner cos we’ve heard a lot about Wagamama. We were seated almost immediately. I was having trouble deciding on what to order as it was my first time there. Called on a server and she did her best to explain the various dishes. The server asked our preferences and she was able to recommend some dishes. We went with her recommendations and it turned out pretty great. We enjoyed the spiciness of the firecracker and the marinade of the chicken something. The food was cooked well and well spiced. I enjoyed it all. The staff were friendly and welcoming. And the server who took time to walk us through the menu is a star! I love the layout of the venue and the ambience is classy yet approachable.

   almost 2 years ago

1. Gee Smith ★★★☆☆

   Visited on a Wednesday during lunch time. Which wasn't overly busy. We were seated straight away. But unfortunately we quickly got forgotten about. Tables were being cleared behind us and the staff were constantly walking by but no one took a drinks or food order. But other customers were being looked after. It wasn't until another customer on a different table spoke to staff and pointed at our table (assuming she was telling them we needed serving) that someone finally came back over. I was going to try and grab a member of staff but I didn't feel like I should be doing that for someone to have taken our order. Everything was great after this and the food was fantastic so cannot give any complaints about the food. But once again when we wanted to pay we were missed. We couldn't even pay via the QR code because we werent given a table number. Staff kept walking by and setting up other tables and going to other customers and customers who even came in after us were able to pay and leave. It wasn't until I went up to someone that we were able to pay which I felt pretty ashamed doing. What made it worse was seeing the staff talking to eachother on the bar while we were waiting to be served. I'm not normally one to complain but I really was mot happy with the service provided, especially as it has just opened

   almost 2 years ago
2. Poppy Right ★★★★★

   I had the best time at Wagamama's! The food was amazing and the chilli squid is delicious. Our server was called Jay and he made us feel very welcome and was very smily :) The riverside restaurant is very spacious and there are now booths that make it feel nice and private as well as still enjoying that restaurant feeling. Thank you for a great time!!

   almost 2 years ago
3. Wengᜊᜅ᜔ᜆᜈ᜔Ya ★★★★★

   Great place, great food and even greater customer service. Our servers (especially Ethan) were so welcoming. Will definitely come back again :)

   almost 2 years ago

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