Very poorly managed branch, better avoid it. I had used ATS Euromaster in Guildford before and was very happy with their services. This time it was a complete letdown. I ordered 4 tires and dropped off my vehicle only to have them call me later to say they did not have the right tires. They offered me Michelin Pilot Sport 4 S for the same price, which added up to a small discount. When I went back to have the Michelin tires fitted, they put on the Pilot Sport 4, and not the S version. It's not a big difference in price but it does not inspire much credibility when they can't get it right twice in a row. It's almost a week later and I still have not received a receipt or any other documents.
Contacts & Location
📍 Address: 28 - 42 Church Road, Portslade, Brighton and Hove, Brighton BN41 1LA, United Kingdom
📞 Phone: +44 1273 414488
🌐 Website: atseuromaster.co.uk
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Reviews
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George V ★★☆☆☆
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PAULINA MOSIEWICZ ★☆☆☆☆
Booked mobile brand new winter tyres and fitting two days before my departure day... booking cancelled from their end. Refund to be issued within 5-10 working days. safe to say I will not be booking again
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Ella Rudwick ★★★☆☆
Had my front tyres replaced at my home by ATS. Booked for Tuesday, that got moved to Wednesday due to stock availability. Waited in all day Wednesday because they give an all day timeslot of 8.30-17.30, to then receive a phone call at 17.45 that they can't do it today because the tyres didn't arrive. Despite receiving 5 different text messages and emails that day that said they had dispatched the job. When I received the call I asked why they waited all day to let me know that the tyres hadn't been delivered, to which they answered the tyrefitter didn't let them know until that time, which really isn't good enough. It's terrible customer service. Additionally, they then couldn't fit my tyres the next day, or give me a smaller time slot, so on Friday I've had to wait in all day again to get my tyres done.
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Sarah “Pickle” ★★★★★
I have been coming here for years, and now my husband uses you. Always very honest, and up front. No hidden agendas. Will always explain things and advise the best outcome. Thanks guys you do a great job
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Ivan Fekete ★☆☆☆☆
Used them once before sent wife bought 4tyres all season good year through blackcircle first ride to France notice vibration in steering wheel when back to someone else of course one wheel didn't have single weight on it so bad balancing. This time had 3weeks ago done mine air-conditioning on volkswagen sharan regas I bought groupon voucher 47£ now Im driving in Europe felt aircon is on good when local garage here they done proper job told me excatly how much gas was put in plus sticker with dates etc. They couldn't believe I had it done 3weeks ago. So 47 absolutely waste it as I paid 70€ again now. Never coming back
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Michael Touhey ★★★★★
Hi, l popped in yesterday afternoon 22nd March on the off chance of having my Citroen spare wheel balance checked. Jack in the reception didn't hesitate, he took the wheel out checked the balance and put it back in just a couple of minutes, well done Jack, excellent service, l will certainly go ATS there again for anything else l might need.
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Adam Sauerteig ★★★★★
The service I received from this garage was great! They replaced a couple of tyres, but they made me a coffee and discussed other options for ongoing maintenance of the car. I would use ATS on Church Road again. I didn't know the ATS and BlackCircle are part of Michelin.
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Dave Cooke ★☆☆☆☆
Really poor customer service, 1st mot on 3 year old van, mot failed on wiper blade with small split, had to wait from 1pm Friday till 4.30pm Tues for retest,blade checked and paperwork sorted in 4 minutes, I had explained that I was self employed and need van ,arrived at 3.15pm in the hope of getting it sorted quicker, had to wait until 4.30 and all done by 4,34 , most un helpful.
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Mark Berrett ★★★★★
The lads at ATS in Portslade were friendly and professional. They did a great job solving a steering issue I had with my Citroën . Very Happy customer.
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Anna ★★★★★
Brilliant bunch of lads, came for an MOT and they booked me immediately for a fix for the fails. Very reasonable prices :) Thank you for your work!
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FAQs
What is the address of ATS Euromaster Brighton West?
ATS Euromaster Brighton West is located at 28 - 42 Church Road, Portslade, Brighton and Hove, Brighton BN41 1LA, United Kingdom
What is the phone number of ATS Euromaster Brighton West?
You can contact ATS Euromaster Brighton West at +44 1273 414488
How can I get to ATS Euromaster Brighton West?
You can find directions to ATS Euromaster Brighton West by following this map link