Costa Coffee

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Reviews

1. Jason Rowles ★☆☆☆☆

   3 people to run 1 coffee machine and make a coffee, have to wait 10 minutes for 1 coffee as staff are so slow and all working on coffee machine, one person should run coffee machine

   almost 5 months ago
2. Adam Chick ★★★★★

   Had issues over the last week with wait times etc but the day staff today where brilliant in and out in minutes can't beat that brilliant

   almost 6 months ago
3. samantha brannigan ★☆☆☆☆

   Attend this site early evening. Ordered a hot chocolate with cream and was given the vegan light whip. Then while in the middle of drinking my hot chocolate a Barista maestro came over and started touching my cup asking me if I’d finished. When I preceded to tell her I wasn’t she told me she needed to take the tray away to clean it. I stated I wasn’t finished and she move my cup and took the tray anyway. Honestly I think this is very rude.

   1 year ago

1. menna davies ★☆☆☆☆

   The dishwasher has been broken for my last two visits and the staff obviously aren’t able to wash dishes although there are plenty of them. So instead of getting a cortado in a fairly decent glass you get a paper cup and l ask for some cake which was thrown in a paper bag and broken. As there was nothing to eat said broken cake with l had to ask for a wooden fork and some extra napkins. The member of staff shoved a spoon at me. Considering most of the customers here are disabled in some way the service is appalling. Added to this there was no reduction to the ridiculous price.

   1 year ago
2. lisa Andrews ★☆☆☆☆

   Ordered an iced caramel latte and asked for just half of the syrup as I don't like it too sweet. Used my own travel mug and scanned my app but didn't get my points for the drink. Staff seemed bored and didn't engage. When they made my drink wrong - added the full amount of syrup - and I asked them to make it again - I got an annoyed response and eye rolling (I asked nicely). Eventually got my drink but also noted that there were a further 2 customers who got the wrong drink while I waited for mine. Management need to sort this out and I will think again about visiting although they have a captured audience with being in a hospital! Worst Costa I have visited.

   almost 2 years ago
3. Arwen Hilton ★☆☆☆☆

   Someone needs to sort out the running if this place slow service and the staff seem unmotivated. It's such a vital resource with a captive audience who deserve better than long queues when there are plenty of staff

   almost 2 years ago

1. Carol Cokeley ★★★★☆

   I went here a few times when I was in Morriston hospital with my son. Nice little place to sit in while waiting for your loves one or if you need 5 mins to get off the wards.

   almost 3 years ago
2. sunnie Odwyer ★★★★☆

   So glad there is a costa coffee cafe in morriston hospital, the pork sausage rolls are bloody awesome and tasty, loves a latte to wash it down.

   almost 4 years ago
3. c. bag ★★★☆☆

   Sept 2020...takeaway product coffee delicious but milk not hot enough....had smoked ham and cheese toastie ..one side toast cooked the other underdone..no bitter so very dry ..the smoked ham was tasteless and processed ..look like spam.the new sausage roll again only served warm ..bramley and apple.taste okish but small amount of pastry for size...overall quality of food seems to drop.service remain polite..

   almost 5 years ago

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