RGM Vehicle Body Repairs Ltd. Auto Repair in Swansea, Winch Wen Industrial Estate

Reviews

1. Gemma Jones ★★★★★

   I had an outstanding experience with RGM Vehicle Body Repairs Ltd. From start to finish, the service was professional, friendly, and incredibly efficient. They kept me updated throughout the entire process and delivered results that exceeded my expectations. The turnaround time was faster than I imagined. Their attention to detail and commitment to customer satisfaction truly set them apart. I highly recommend them to anyone needing reliable, high-quality body repairs. I wouldn’t hesitate to return!

   almost 8 months ago
2. Stevie Nixon ★★★★★

   What can I say, Absolutely perfect repair, my sons cars was damaged on rear quarter, but the paint is a metallic pearl and we were worried it would be difficult, NOT for RGM the standard is factory perfect, you literally cannot tell, Communication perfect, turn around time perfect, Quality of work, Perfect, Price? Perfect These guys are the best

   almost 8 months ago
3. Sam Jeffer ★★★★★

   Fantastic Company, RGM have repaired our Cars and Company vehicles for our 12 Years. Professional and helpful Staff always going the extra mile to ensure we are completely happy. 10/10.

   almost 8 months ago

1. Rhys Sherwood ★★★★★

   Amazing service, price and turnaround time. I needed my car repaired quickly and the team turned it around in just 24 hours. Couldn’t recommend them enough!!

   almost 8 months ago
2. Gareth Hicks ★☆☆☆☆

   Update to my original 1 star ....I had to use this supplier has had to go through my insurance after a bump. After having my car assessed and then having subsequent contact by phone, I had the misfortune of speaking to a lady called Clare who was rude, lacked any form of customer service and came short of calling me a liar. I wrote a letter of complaint to the owner and asked for a response and copy of the call transcript to which I never received a reply so that's what prompted my 1 star. My car was booked in for the 2nd March at this point. When I put my 1 star review on I had a call from a gentleman who thought the one star was unfair as they had not done the work and explained the one star was based on poor customer service. I went on to explain I had also written and had no response and was told he would check with the owner and not heard anything until yesterday, 27th February when my insurance company advised me they have declined the work and I need to call them to arrange an alternative. They waited until the very last monte to cancel the job knowing it would cause me issues as I need to find somewhere to take the car knowing I'm disabled and a blue badge holder. If I could give a minus star rating or even zero I would. Avoid at all cost...customer service doesn't exist here. I wait to see if they have the decency to reply to this review. Like I said AVOID.

   almost 3 years ago
3. Dylan Morris ★★★☆☆

   Overall frustrated with the service I received. Service was quick and no issues with courtesy car. However on collection of my vehicle, there were parts hanging loose where they had repaired the damage. They had also not connected my front passenger indicator lights back properly which is where damage was done, causing unnecessary hassle. It was quite frustrating seeing the lack of care that had been done so would advise others to be mindful and pay attention when collecting their vehicle.

   almost 3 years ago

1. Penny Blyth ★★★★★

   Absolutely wonderful service! I’m over the moon at the paintwork they’ve done to cover a long key scratch across 4 panels on my Evoque - Brilliant work and my car was returned valeted!

   almost 3 years ago
2. Naomi Doyle ★★★★★

   Fantastic service from RGM who recently carried out repairs to my Corsa. Staff are very helpful as I had never dealt with insurance companies before, they guided me through the repair process. Thank you to all the staff for a stunning job as my car now looks brand new. Would highly recommend RGM to anyone.

   almost 3 years ago
3. Tracy Doyle ★★★★★

   Excellent service from RGM. Friendly staff, kept me up to date at all times on the progress on my car. Did a fantastic job on it. Highly recommended

   almost 3 years ago

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