B&Q Worthing

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Reviews

1. Quentin ★★★★★

   B&Q Woryhing are so fortunate to have Mick working for them. Such a happy, helpful and professional member of their team. The store is the same as any .

   almost 2 months ago
2. R B ★★★★★

   Had to return an item and Nikki dealt with me very nicely today, I may have come across as a bit of a stress head but she was calm and highly professional, thank you Nikki, she’s a credit to the B&Q team.

   almost 6 months ago
3. Tee Rahman ★☆☆☆☆

   Went in to collect a door, 24 available in aisle 26 and none to be found by colleagues.. Either poor product management or your new staff need further training. Left after frustration.

   almost 7 months ago

1. Brij Patel ★★★★★

   Had a really rough time with an online B&Q order — £1.5k on furniture, and it turned into a bit of a mess. I went into store ready for a fight, but honestly, the team were incredible. Nikki, the duty manager, was on it straight away. She listened, showed real empathy, escalated it properly, and made sure I was kept in the loop. Just brilliant communication from start to finish — I walked out actually feeling looked after. And I’ve got to mention Ollie over in the paint section — absolute legend. Super chilled, patient, and spent way too much time answering all my daft questions without ever making me feel like a bother. I saw him again today and he remembered me, even asked if I needed help with anything else. That kind of care and attention really sticks with you. Genuinely impressed — I went from frustrated to loyal customer. That team made all the difference.

   almost 7 months ago
2. Stacy Lloyd ★★★★☆

   Such a friendly, happy place, the staff are always happy to help and everything you need is there or they will contact another store to see if they have stock! Big carpark also.

   almost 2 years ago
3. Greg Maton ★★★★☆

   Good access and parking. A wide range of DIY and building products; a few plants and garden items. Mid range in quality and pricing. A reliable place to go for a wide range of home projects.

   almost 3 years ago

1. K. A. I ★★★★★

   Went to exchange a steps ladder due to oversize, which was bought yesterday . In the customers service desk, two young persons assisted me with my transaction. I find them both were smile on their face, welcoming and courtaceus. At the same time i went for a toll box. I was amazed to find a good selection of boxes at a fairly good price. THANK YOU B&Q stay there for us for many more years to came.

   almost 3 years ago
2. Graham Ross ★★★★☆

   A nice store, easy to get in and park, never have any trouble. However on the day I visited I was after a specific product and brand and I couldn't get it. The staff were helpful though and offered alternatives, but it wasn't something I was after. My only criticism is that the aisles are quite narrow and if your pulling a trolley round, you can't fit 2 side by side in some of them and it feels quite cramped. Otherwise a great shop.

   almost 3 years ago
3. john spreadbury ★★★★★

   Not only were the staff helpful. The snack bar out side was so fresh worth going just for a sausage roll

   almost 3 years ago

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