Lost my order in transit 7 days ago and failed to notify me, waiting around like an idiot to go and collect order. No updates on the transit situation just saying expected at store so only after chasing this up did it find out it was lost. Did order regularly will not be ever again
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Reviews
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Emac83 β ββββ
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Mandy Kelly β β β β β
Many thanks to Lynne on Saturday, who couldn't have been more helpful! Proper old fashioned customer service, much appreciated!
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Tom X β β β β β
Good clothes shop affordable prices and good quality, defo will be bck thank you
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Steve Brydon β ββββ
Get a machine that works so you can put in delivery numbers. Staff should notice when the amount of people waiting to pick up in-store deliveries gets above 10 & aim to clear it asap. And get staff who know what to do, that don't tell you that you have the item when clearly you do not/tell you it's not in when you have had the text or email & them bring it out after eventually looking. Poor.
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Jane Mason β ββββ
Why are tall people only allowed to be upto a size 14? I'm 5'11" and a size 16/18, not a single pair of jeans to try on.
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Susan Plummer β ββββ
A member of staff very rude and unhelpful when asked where an item of clothing was. Never offered to show me herself and told me to stand back when accidentally moved near her. I know there is a pandemic but this was OTT behaviour. Not a pleasant shopping experience and will be in no hurry to return.
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Linda Rand β β β β β
Staff available to help. Worth a trip as they are amazing, so much better than the majority of staff in chains. Every query is met with a smile.
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Lee Woodhouse β β β β β
Probably one of the smaller stores I've been in, but it is well stocked, staff are very helpful and the atmosphere is calming. An excellent shopping experience.
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FAQs
What is the phone number of Next?
You can contact Next at +44 333 005 5518
How can I get to Next?
You can find directions to Next by following this map link