Bosch Athlet

Reviews

1. Andzelika Andrijauskaite ★☆☆☆☆

   I bought Bosch washing machine (Series 6) 2.5years ago, cost me £749 from Currys. Out of nowhere after the guarantee period is finished, I’ve got a hole in the drum, never touched it, never moved it. What’s the point of spending such a ridiculous amount of money on the item if it doesn’t last! At least drop your prices down, as the prices you are placing out there are very wrong from what you sell! Not buying Bosch item ever again!

   almost 4 months ago
2. Augusta Sneddon ★☆☆☆☆

   I would leave no stars if possible. Trying to resolve a payment issue, this company have taken a large payment more than 3 times now with no notice after they experienced a glitch in the system. We raised this with them several times and have been waiting for a return call for more than 10 days having previously chased and been told they would speak to a manager and come back to us. We have now chased again as we have had a payment taken again. This is for several appliances and is not a small amount of money. We used work scheme hence not looking at the atrocious reviews. To say I am disgusted is an understatement. This is costing us money in bank charges and is completely unacceptable.

   almost 4 months ago
3. Nicole Sutton ★☆☆☆☆

   I booked a service to get my washing machine repaired. I took the day off work to wait for the technician. I was given a link to track his arrival. At 5pm on Friday the technician posted that the service call had been completed. He NEVER ARRIVED. When I phoned to complain I was told he could not gain access into our estate, despite the fact that the gate is broken and unlocked. I’m sure it being Friday and him wanting to go home had nothing to do with it. He had been given a wrong number and could not reach me by phone. He could have knocked on the door but he didn’t try that. BSH offered to rebook, but I work abroad. Not having a working washing machine is an enormous inconvenience. I will buy a new machine elsewhere and will never buy a Neff or use BSH Appliances again. Horrible service, total waste of time.

   almost 6 months ago

1. Katy Hall ★☆☆☆☆

   Words cannot describe how dissatisfied I am with the services offered by BSH Home Appliances. 2 months down the line, 3 damaged fridges and 1 failed delivery later and I still do not have an undamaged fridge. Do not be fooled by the brand name, I have never experienced such poor service from a household brand. I would not recommend ordering direct from BSH to anyone. This has caused me so much disruption with limited efforts taken to provide any reasonable compensation. For a company that turns over €15 billion annually, you would have thought they would know how to deliver a fridge.

   almost 7 months ago
2. Chien Yee Foo ★☆☆☆☆

   Paid ££££ for a fridge/freezer, one hour after the promised delivery window had passed I called the delivery company who said they don't know, call BSH. BSH agent by the name of Bailey with poor attitude and no customer service skills says "nothing much we can do". "I'm sure you can understand how busy we can be right now" The best he can do is email customer service, and it may take up to 72 hours for them to update me. "I didn't say it will take 72 hours, I said it MIGHT take 72 hours" I am now ££££ out of pocket with no fridge/freezer and no idea if/when it might be coming. Awful

   almost 8 months ago
3. Jenny Atkins ★★★★★

   Knows their craft!

   almost 4 years ago

1. steve dean ★★★★★

   Brilliant team.

   almost 4 years ago

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