Lost my medication and stated there was nothing they could do. Extremely important medication to my health. They said they never received the scripts when I took them in myself! There was 6 papers of prescriptions and apparently they only had 4 they have misplaced and lost them. Will never be returning here after being left without medication that is imperative to my health!!! Disgusting!
Nicodemus El’Viking★★★★★
Amazing and friendly staff at this pharmacy and they are always happy to help
Suzanne Davies★★★★★
I cannot fault this Pharmacy.I travel from Neath for my prescription as they always have an item in stock.i have had difficulty in obtaining some HRT medication and twice they have helped and even ordered medication in within 2 days I had a txt on my phone to say it was ready.The opening times are amazing even if you work full time you can still get there before or after work The staff are always so polite helpfull and knowledgeable even though it is obvious they are very busy with demanding jobs.I would certainly advise anyone to make this Pharmacy your first point of contact if you need advice or medication
hywel williams★★★★★
Great pharmacist here who goes the extra mile to help older people with their prescriptions. Managed to sort out a cream for my 99 year old mother with professionalism and no fuss. Thank you.
Michael Cross★★★★☆
Called to collect my daughter's prescription, polite and friendly staff. Although busy, the turnaround was quite quick.
Paul Bellamy★☆☆☆☆
Like every other Lloyds chemist massive queues and a good half hr plus to pick up medication. Super slow and usually have items missing from monthly scripts. It seems to have now become the norm, a trip to the surgery and then to the chemist has become literally a day out!!
Phil Nelson★☆☆☆☆
Very poor front line interaction with customers. Visited 17 Sept. Can only describe staff as arrogantly useless. Told item I wanted was "out of hours" (???). Went to Boots, professional pharmacist excellent. No problem, bought item. Suggest Lloyd's staff receive training from Boots.
Rosemary Bennett★★★★★
A fantastic pharmacy and the staff are fabulous despite being rushed off their feet and only 1 pharmacist in such a small pharmacy serving a vast amount of patients coming from the resource centre..its more than obvious they can't cope and it's not those poor girls fault ,but repeat medication is never ready on time and some medication has been out of stock on numerous occasions..Lloyd's headquarters should look into the vast amount of patients coming through those doors and do something about it,it's nowhere near big enough to cope with demand on a daily basis and it's a shame because I think the staff are at breaking point tbh
Yaiden Young★☆☆☆☆
Absolute joke, had my dentist prescription from the resource centre and said I could go to any pharmacy so I choose this one hoping it would be quicker, so handed it in and I told them it was a "dentist prescription" only for them to say 5 minutes later was it 2 prescriptions I was picking up and I stated again it was just the one.
However as usual with this pharmacy they can't be bothered to do anything, had them saying it won't be long, a few others handed in prescriptions and some walked out having being there for half an hour waiting, same with me and then in the end I walked out, my time is too precious to be wasting my time just for this pharmacy to not give me my prescription, half an hour myself as well, absolute complete joke.
It was only toothpaste that the dentist prescribed for me which I could have bought in a shop for less and had within 2 minutes, unlike this useless place, I really don't know what to say, all I can say is I should took my prescription to another pharmacy, I would have had it by now, so only got myself to blame for coming here in the first place.
Don't bother wasting you're time going here.
Jeremy Bailey★★★★★
The staff are pleasant and helpful. Until last week (Thursday 24th Dec 2021) this pharmacy stayed open Monday to Friday until 10 30pm which we and many others found most helpful especially for social distancing. Sadly, they have now decided to close at 7pm weeknights. That is very disappointing for customers.
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LloydsPharmacy is located at Moor Rd, Port Talbot SA12 7BJ, UK
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