Well Pharmacy

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Reviews

1. Peppermint ★★★★★

   Quick service, professional pharmacists, very friendly

   almost 6 months ago
2. David Jones ★★★★★

   5 star service with a smile. Repeat prescriptions always competently sorted making it so easy for me. The staff go out of their way to accommodate you and your needs. Top class.

   almost 7 months ago
3. Restaurant The View ★☆☆☆☆

   Terrible experience, Rude staff, talking about me whilst I'm standing there because my husband had run out of meds who has epilepsy. They are trying to give him meds 29 days after his 28 day prescription runs out.. I've never been so disappointed in a service. Considering the old chemist and staff have always been so friendly.

   almost 10 months ago

1. Femme Entrepreneur ★☆☆☆☆

   Went there because i had asthma could not breathe. He didn't give me an inhaler or even call the ambulance! Luckily for me people around were nicer and human!

   1 year ago
2. Julie McElroy ★☆☆☆☆

   Had to miss flu jab appointment due to not feeling well. Pharmacy directed me back to head office. No response to calls and emails. After a month went to Pharmacy. Neither helpful or sympathetic in store. Dismissive guy with earringbehind desk. Bit of a stand off. Finally got a refund. Very stressful. He informed me I amnowbanned!

   almost 2 years ago
3. DARON LLOYD ★☆☆☆☆

   The pharmacist in charge of this branch of Well is unhelpful, cynically rude and also not professionally competent. I recently went directly from Morriston hospital with a prescription for 7 days of medication that are essential for my ensuring optimum condition of my leg prior to an impending amputation, When I gave it to a very helpful and polite assistant she explained that as the total number of tablets was not shown on the script she could not issue the prescription. I was now facing a significant problem facing the prospect of having to go back to the hospital (several miles) to get a written insertion stating how many tablets per medication were needed. I explained my medical problem prevented me from driving (apart from the continual pain I was in, which was significantly debilitating) so she said “if you ring the hospital and get someone on the line who can confirm the number of tablets I will issue them” Connecting to the correct ward took several minutes and when I got through I explained my predicament; they said pass the phone to the Pharmacist). The Pharmacy was empty so I went to the counter to beckon the lady who I had spoken to who was preparing some prescriptions. Suddenly up came another Bearded Pharmacist who said we don’t do this it is against the law. He would not let me explain that I had the hospital pharmacist on the line who wished to confirm the information but just turned his back on me and walked away. He clearly did not wish to help me as an elderly infirm customer He clearly had nor the wit or the intelligence to listen to the hospital Pharmacist who wanted to send the information by email or sms And he clearly didn’t care about undermining the good intent of his assistant All this happened whilst the Pharmacy was deserted. Result; I took 4 bus- rides and 6 hours to get it sorted and significantly aggravated the condition of my leg. This not the first time I have seen this gentleman talking to customers like they are idiots and dismissing them as such. So after many years of using this Pharmacy I will not use them again - the sad thing is the previous head pharmacist (John ) was not only the epitome of politeness and good manners to all he dealt with but was helpful and very generous with wisdom and good advice to customers on medications and treatments; he will be sadly missed for sure.

   almost 3 years ago

1. Melissa Melissa ★★★★★

   I just wanted to thank the staff at Well Pharmacy Dillwyn road Sketty. I recieved my Covid booster this morning by a lovely friendly gentleman who was working under pandemic conditions and at a really busy and stressful time for the pharmacy. The staff were all doing their best to provide a normal service and give Covid boosters at the same time. You are all doing an amazing job. Thank you

   almost 4 years ago
2. Alan Brookes ★★★★★

   With my wife's complicated and ever changing prescriptions we would not have got through pandemic without caring and helpful service by John and his staff.

   almost 4 years ago
3. Anon ★★★★☆

   I really feel for the staff here, there is clearly not enough of them. Whenever I’ve gone in though they’ve tried their best and are always friendly and helpful.

   almost 5 years ago

1. Joanna Vaughan ★★★★★

   Busy but very helpful staff. Small waiting area so left and came back

   more 7 years ago

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