Cathedral Hotel

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Reviews

1. Jake Murray ★★☆☆☆

   It felt pretty much like an incomplete project. It had so much potential like the bathrooms were completed to a very high standard however the rooms and the lobby and even the reception was literally not completed. If it is a 24-hour reception, why is there a door in front of it saying "staff only"? This led to me being lost a few times trying to find the place. Also, I felt really embarrassed as I was given a keycard for room 36 and this was not my room at all, I was actually meant to be in room 44! I don't particularly understand why in the lobby you had this red carpet and then further towards the reception you had literally skirting board as the flooring? The shower looked stunning except the temperature gauge wasn't working. This led to a very cold shower. The bed? No. Too thin a mattress and you need to teach the cleaning staff to clean UNDER the mattress. I do advice you to check any mattress and you'll see it covered in hair, dead skin, and insects. The noise. Like, what?! It was ridiculous. I am profoundly deaf but with the hearing aids on it literally sounds like a horror film! That doorbell buzzing, the random screaming and doors banging and people trying to get into your room and banging on walls. It's fair to say I didn't sleep all that well. It felt like a very cold place, there was no love in that building and it showed. Vending machines were not switched on and even so it was coin-operated and not contactless. No window in the room. It felt very stuffy and the air conditioning was....it was clearly built for a bigger room !

   almost 2 years ago
2. Natalie Diblasi ★★★★★

   Over all no complaints room was a bit cold but that didn't really bother us

   almost 3 years ago
3. Ashley Trew ★★★★☆

   Enjoyed our stay here, we booked at very short notice, and it met our needs. The staff were very friendly and helpful, and were available at all hours. The room was quite basic but comfortable. It definitely had more character than a Travelodge! And the self contained apartment style gave us a lot of freedom to come & go as we pleased and cater for ourselves.

   almost 4 years ago

1. Chris Finch ★☆☆☆☆

   Terrible. Room smelt awful and hadn't been properly clean, evidenced by the dirty socks in the bathroom from a previous occupant. Shower was coming off the wall and took about 5 minutes to warm up. Door to the bathroom hanging off hinges. Holes in the walls. Someone screaming to be let in to the hotel at 5 in the morning. I stay in Norwich regularly but will never return to this hotel. Only good thing was the staff were friendly.

   almost 4 years ago
2. Rebecca Haylett ★★★★☆

   The reception was a little hard to find as it was in the old building, but the lady moved above and beyond for us. The hotel is currently being refurbished and we had one of the newer rooms. I was really worried at first and when I got there was so glad, great value for money and very clean. Got a little cold at night could’ve done with a better heating system, and no mugs in the room! If you want a drink you need to bring a cup. But overall was very happy with the stay! These reviews need an update!

   almost 4 years ago
3. Steve Kilroy ★★★☆☆

   Pros New management team Staff felt customer focused Great price if you just need a bed or business travel Big TV in each room Great Aircon 24 hour desk Cute large Victorian formal garden next door. Cons Rooms are very compact (but plans are to enlarge and refurb) Mattresses are poor

   almost 5 years ago

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