Katharine House – The Big Charity Shop – Hanley Store in Hanley, Stoke-on-Trent

Reviews

1. Jon Thomas ★☆☆☆☆

   Loving the reduced pricing in place on the clothes. It now suits the standards of some of the stock! When me and my wife were in at the weekend the shop was a damn mess, untidy, unorganized and clothes all over the floor. A very unprofessional bloke took my donations and i could then hear him moaning about the stuff i'd given. Thanks for the experience Katharine House Hospice

   almost 7 months ago
2. Jordan Findlay ★★★★★

   Amazing charity shop, probably one of the best I have ever been to. Large selection of furniture of great quality and pricing.

   almost 8 months ago
3. Kathleen Mawdsley ★☆☆☆☆

   I was extremely upset when I took a large amount of new items with tags to donate to the Noak Bridge shop. I unloaded my car on to 2 trolleys provided. I went to park my car with the intention of going into the shop to browse. On walking back to the car i noticed a man wheel one of the trolleys to the skips and throw it all into without even looking inside the bags. I approached him and asked why had he thrown it all away. He denied it! I watched him!! If I had known that this is what you do with donations I would've given them to another shop or person who would've made good use of them.

   almost 9 months ago

1. Gavin Clarke ★★★★★

   Excellent customer service friendly staff and found some really good bargains on some stunning Pottery even helped us wrap it all up! Great little charity shop with some great bargains

   almost 10 months ago
2. Emma Jones ★☆☆☆☆

   Giving one is being generous. We used to love this shop but i dont think we will bother going again. It used to be a lovely shop. Everything was organised, easy to shop, very well presented and really well merchandised. When we went in the shop smelt especially the childrens clothes area. It was disgusting and has really put me off buying anything. There was not one single toy that wasnt broken or had something missing. My youngest picked up some activity books with half of the content completed or scribbled in and oldest daughter found smelly mouldy books over with the adults. I did tell a member of staff what i thought and she just shrugged her shoulders at me and walked away. I used to manage a charity shop myself so i know what kind of donations you get but also know that stinky dirty items can be recycled. I also overheard another customer complaining about sub standard adult clothes. I think i'll stick to the Dougie Mac when that opens in hanley. They are cheaper and have higher standards

   almost 10 months ago
3. David Poole ★★★★☆

   Clean and tidy pleasant has usual looking as though they could do with some more stock

   almost 3 years ago

1. Oisin O ★★★★☆

   Less small items than the other big charity shop in stoke, but has a bit more furniture

   almost 3 years ago
2. Ian Morgan ★★★★☆

   Some very nice furniture but the good stuff sells fast

   almost 3 years ago
3. Martin J Holdcroft ★★★★★

   This charity shop has loads of lovely thing's to buy,& very fair pricing.. & the staff are all lovely people..

   almost 4 years ago

1. Alex Chiriac ★★★★★

   Great place with good things at bargain prices. Great staff also

   more 6 years ago

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