Terrible experience. I was double charged two times in a year, and did not get the full amount back the second time this happened! After a month of asking and requesting help. Would not recommend.
After 2 year, i applied for a claim. Was long , complicated, the staff not prepared ,confusing hospitals , medications. The app not work to follow up the claim, can not charge pdf with mobile phone. I regret to discover After 2 years i paid for nothing. Nothing to compare with Aca or Alianz international
Trying to cancel, sent cancellations five times. Can’t read emails. Payed extra for dental, tried to use it, but some stupid rules so couldn’t. Only got it so I could have my health insurance to live in Germany. Next time shall choose different.
They told me to go to Physio before I could have surgery, then they denied the claim telling me it wasn't covered. Very sleazy company.
They never paid my claims over 2000 euro. Avoid this company!
As a customer for almost 3 years, I can tell you it's a total disaster. Everything is a mess, agents replying to your emails can't even read, say they will call you back but never do, they mess up your payments and refuse to fix it up, processing claims is a nightmare and overall just not worth it. Will be looking to change to a different insurance company as soon as I can.
Taking my 180 euro month by month is ok. Best part for u is that I pay and don't use the insurance. Anyway after 4 weeks for a claim I am fed up. No customer service at all. Never reply to emails and never pay the health bills till now.
Hellish experience. Money making and no care or help whatsoever. Terrible customer experience being passed from person to person.
aLC Health is located at Chanctonfold Barn, Chanctonfold, Horsham Road, Steying BN44 3AA, UK
You can contact aLC Health at +44 1903 817970
You can find directions to aLC Health by following this map link