Colchester Town

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Reviews

1. Charles Curran ★★★★★

   I thought I lost my wallet on the train. The lovely lady behind the counter helped me to try find my wallet (which turned out it was in my bag) but she above and beyond to try help.

   1 year ago
2. ma ttt ★☆☆☆☆

   RUDE STAFF. i was sitting on the bench waiting for my train and there was a family next to me that asked to use the toilet and she said “no. no toilet” but when another person asked to use the toilet she happily let them. she was plain rude by getting a broom and a bucket of water and “washing” the station concrete. She wasn’t washing she was purposely getting the family’s bags and shoes wet and my bags and shoes wet. She also stood in front of my mother and looked her up and down and gave the dirtiest look ever. She done this multiple times just standing in front of us and giving us dirty looks. We had done nothing rude or wrong accept not move when she was “washing” the floor but she never asked us to move so we didn’t,, if she asked us to move we happily would have. Once the family sitting beside us left she sloshed water all over the bench so no one was able to sit down.

   1 year ago
3. Jessica Brown ★★★☆☆

   Ticket booth was shut during a shift changeover and unfortunately no one else attending was able to help. There was no time for when someone would return listed. Missed 2 trains I could've taken as a result and had to wait a further 30 mins for the next available train. Delayed my pre booked work trip. I wasn't able to use the ticket machines as my travel was booked through my company and could only be collected at the ticket office.

   almost 2 years ago

1. Megan Gahan ★☆☆☆☆

   Absolute awful customer service. Arrived at 12.05 on the 24/9/22. Went to enquire about times at the ticket booth. Person in the booth refused to answer my enquiry and rolled the blind down in the booth and walked off leaving myself and my son stranded. Shocking customer service.

   almost 3 years ago
2. Clifford M Willett (Cliff) ★★★☆☆

   A single platform station located a short walk from Colchester town centre. There is some sheltered seating and a ticket machine, but facilities are very sparse compared to Colchester North. Still, there are plenty of cafes nearby. And you can always sit in the adjacent Priory grounds until your train is nearly due.

   almost 4 years ago
3. Linda Wilding ★★★★☆

   Lovely walk around the Priory, Castle Park and past the Roman Theartre. More sight seeing than shopping but did pop into Primark. Recommend The Small Talk tea room. Definitely if it's tea you want. Every tea imaginable. Very nice lunch at Prezzo's. In all a very goid experience.

   almost 4 years ago

1. Daniel Mckenzie ★★★☆☆

   As the name implies, the station is MUCH closer to the town centre than Colchester North is. However, the station could honestly do with some upgrades to make it feel a bit more pleasant. More ticket machines, seating and possibly bringing back the second platform to allow for a more frequent train service here as well would be of much benefit. Trains here head towards the likes of Clacton, Colchester and London.

   more 6 years ago
2. Patricia Karlsson ★☆☆☆☆

   The whole train station need an upgrade and an update. Often there's nobody there to assist or help, and even the machine (yes, one), is not working or able to provide tickets. Lack of information or possibilities to purchase Oyster card - I believe this should be included or at least one machine for Oyster cards should be available as many commute to/from London from this train station. In regards to the town centre, there's the essential shops and boutiques, very small and the main centre is about two streets long. For someone who lived in larger cities and towns, this would be a slight shock and become boring very quick.

   more 7 years ago

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