Just had a new front bumper fitted and the service has been amazing from start to finish. From the gentleman who picked our car up to who rang to arrange return - everybody has been friendly, reassuring and professional. Communication was fantastic. Super grateful thanks all!
I had a very negative experience with this garage. My insurer instructed them to repair my vehicle, and despite multiple clear photos showing an active dashboard fault light before repair (including ones taken by the garage themselves), they reported back that there was “no fault.” This completely contradicts the evidence and has left me having to arrange and pay for an independent inspection to prove an issue that was visible from the start. The way my vehicle was returned was even worse. The car was left dumped on the road outside my home in a vulnerable spot and the keys were simply pushed through my letterbox. There was no handover, no explanation, and no documentation. I didn’t speak to anyone, and I wasn’t shown any of the work carried out. After reading other reviews, this seems to be a pattern with this garage, not a one-off mistake. I’m now left with unresolved faults, extra inconvenience, and further costs because the repair was not properly handled. If your insurer tries to send your car here, I would strongly advise choosing a different repairer
I’m so overjoyed with my car, thank you so much to all of KC Autos you have been fantastic throughout and what a wonderful team you have. Everyone who I’ve spoken to has been really helpful and has made my experience from having my car crash so easy for me. Thank you for all your help I greatly appreciate all you have done for me with regards to the repair of my car and also the service. Highly recommend!
I was recently involved in a non fault accident. Luckily the person responsible admitted to what they done. Their insurer tasked KC Autos with repairing the damage. The boot lid was dented just under the reg plate. In less than a week the damage was repaired and if you didn't know what happened to it then you wouldn't even know. The work done is excellent and done to a very high standard. Each member of staff I've spoken to on the phone and the person who collected my car to complete the work have all been very friendly and knowledgeable. I was updated at every stage of the process. If it wasn't for the accident then I wouldn't have come across KC Autos but I'll definitely be considering them first should I ever need work doing to my car. Highly recommend this company. Thank you to all involved in repairing my car. You definitely deserve more than 5 stars because you've worked some magic to get my car back to the pre accident state. They even valeted the car before returning it. Very impressed.
Absolutely fantastic company. Completed accident damage repairs on my car in 9 working days, less than 2 weeks!!! Car was cleaned inside and out which i wasn't expecting but very grateful for! Everyone on site was really nice and helpful and totally worth every penny! 100% would use again and i implore every to ignore the bad reviews, we all have negative experiences somewhere, at some time, but the reviews on here do not reflect this business at all. 100% happy, 100% would use them again. thank you KC team!
The bumper of my car was repaired by KC autos as part of an insurance claim. Several weeks after receiving the car back, parts of the bumper starting falling off, and front wheel arch flew away while driving on the motor way. Not only was the repair substandard, but when I tried to arrange this being fixed, I have been cancelled on twice. Both of these times I have had to take time off work, and on one of the occasions I had to call them to find out that they were not bothering to come. Absolutely disgusted with the service.
I was involved rtc going work, car went into kc autos for a new wing and bumper repair, got the car back within a week and they have done a fantastic job it looks like a new car, they cleaned in inside of it which I wasn't expecting, very friendly and great communication, would definitely recommend this company to anyone who wants their car fixing, and I would have no problem with my car going back to them well done kc autos. Can't thank you enough. One happy customer.
Do not use. Car went in 3 times. Hoopers independent surveyors found a multitude of errors, the car then went to KC in Blackburn. Better but now the paints peeling back off.
I've read some of the negative reviews, but can't work out why they are negative. My experience of them is of a firm that are helpful and friendly, and did a superb repair job on my car. I recommend them
KC Autos is located at Industrial Estate, Rd Three, Winsford CW7 3PD, UK
You can contact KC Autos at +44 1606 861648
You can find directions to KC Autos by following this map link